Dirty, old plumbing, insects, and noisy
November 10, 2020 - Review from Apartments.com
They did not ready my apartment when I moved in July 2019. The dishwasher and washer were full of dirty water, plenty of hair all around the corners of all my carpet, and Garage full of spiders and ants. The sound from Parmer is horrifying. Traffic starts at 5 am and do not stop till midnight. My family can hardly sleep in building 3. They increase the rent every year by a large amount, despite the low servicing of homes. I complained several times to the front desk about my broken dishwasher, ...
apart from not fixing it, they gave lectures on which good detergent to use. After complaining multiple times, when I told them that I am going to call someone from outside to look at it, they send another technician to check who confirmed and replaced it. Ants, spiders and bugs infestation is the worst in these apartments. A few more families established that. I have had 38 requests so far for fixes in the apartment, and I have lived 1.5 years. These are old and dirty apartments. Can't wait for my lease to end. There was no clauking in the end of my front doors. I let the front office know the amount of lizards, spiders, bugs and their babies, are crawling into my house, but they did not acknowledge the problem for a long time. I had to request a handyman fixing something in my neighbor's apartment to fix this for me. Its been seriously tough living in a space where the front office is rude and many times just shuts you down displacing your problems.
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Property Manager Responded
November 20, 2020
Here at Silverado at Brushy Creek, we strive for excellence, and are disappointed to hear that you received anything less. We would like to have a better understanding about your experience. Please reach out to us at ResidentCare@maac.com at your earliest convenience and allow us 48 business hours for a response. We will do our best to resolve this with you.
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