I normally don’t post reviews, but my experience here was frustrating enough that I feel future residents should be aware.
Unfair Charges:
I was repeatedly charged for things I was not responsible for. At move-out, they added charges for “unsanitary conditions,” “trash out,” and even “armchair damage” that was present before I moved in. Despite providing photos, maintenance records, and repeated emails, these charges were not addressed fairly. In a previous incident, they also posted a $307
...charge on my account that I ended up paying. It feels like a pattern of pushing unnecessary charges on residents.
Poor Maintenance Service:
Getting maintenance help was extremely difficult. For example, our kitchen stove stopped working and we submitted requests for over two months. The issue was never fixed while we were living there. Strangely, on the very day we moved out, we got a notification that the request had been “completed.” After suffering without a functional stove for months, this “repair” was completely useless.
Unprofessional & Inconsistent Communication:
There is no proper communication among the office staff. When you visit the office in person, they will tell you one story, but when you later receive an email or a charge, it will be completely different. They don’t keep proper notes of what was discussed, which leads to conflicting information and surprise charges. This is extremely unprofessional and frustrating to deal with.
Unresponsive Management:
When I disputed charges and asked for clarification, management either didn’t respond at all or gave vague answers. I had to repeatedly follow up just to be ignored.
Overall Experience:
I have lived in several apartments since 2021, and this has been by far the worst experience. The focus here seems to be more on finding ways to bill residents than on providing decent service or support.
My advice: think carefully before signing a lease here. The buildings may look fine at first, but the lack of accountability, poor communication, and unfair treatment of residents make this a stressful and costly place to live.
Max of 1. Cats are permitted in the community with prior approval from management. Residents must complete the Pet Addendum and pay all required fees before bringing a cat into the apartment. Cats must remain indoors at all times and be transported i.