Too many issues to have rent be so much
January 29, 2024 - Review from Apartments.com
This property has a lot of problems to be charging people so much in rent. Water mains break a lot so water would be turned off with little to no warning, sometimes early in the morning when we are showering for work. Cars have been stolen and vandalized a lot recently and the property manager has done nothing to even deter the theft. Trash is everywhere. Dog poop throughout the property. With all of these issues rent just goes up and up.
Property Manager Responded
February 6, 2025
Thank you for bringing these concerns to our attention. We apologize for the inconveniences and issues you've experienced at our property, including the unexpected water outages, security concerns, and cleanliness around the community. We understand how disruptive and frustrating these issues can be, especially when they affect your daily routine.
We are actively working on improving the frequency and clarity of our communications regarding maintenance, such as water shut-offs, to ensure residents are informed well in advance. For unexpected emergencies, we strive to notify residents as quickly as possible, and we will review our current procedures to better serve you in the future.
Regarding security, we are currently evaluating additional measures we can implement to enhance the safety of our residents and their property. This includes considering increased lighting, security patrols, and surveillance throughout the community.
We also acknowledge the need for better upkeep of the ...
common areas, particularly concerning trash and pet waste management. We are exploring more effective solutions to maintain the cleanliness and livability of our surroundings.
We take your feedback seriously and are committed to addressing these problems comprehensively. We value your residency and hope to show our commitment to improving your living environment. Please reach out to our management office to discuss these issues further or to provide more detailed feedback, which can help us accelerate improvements.
Thank you again for your feedback, and we look forward to making significant improvements.
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