OK, but not worth the price
June 17, 2021 - Review from Apartments.com
Poplar Place is a beautiful community and one of the more affordable safe complexes in Carrboro but the units are extremely dated. So dated that sheet rock has started to chip off of our walls throughout our apartment. Paint peels off of doors and cabinets like it’s nothing. Our AC unit freezes everyday because it isn’t properly maintained.
When we met with a representative, we explained that we needed a ground floor apartment with nobody underneath us because we had a young child. We were ...
assured that we would be on the bottom level. We ended up with people living underneath us. The model we toured was renovated-something we explained we preferred. After signing our lease we were told “I can’t say for sure the appliances are renovated because I can’t get in there to check because the unit is occupied.” We open our door to find dated appliances that look straight out of the 90’s. I also recently found a ton of black mold in my sons bedroom. When the pandemic hit they closed the pool and gym (understandable) but when the governor allowed reopenings they wouldn’t open them back up and we paid for amenities we couldn’t use for close to a year. The ladies in the office are condescending and rude especially Elaine.
Pros: right across from a park and ride lot for UNC, fairly affordable for the area, nice scenery
Cons: dated, black mold, rude staff, poor maintenance, more worried about landscaping and building walls than improving units.
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Property Manager Responded
June 30, 2021
Hello, thank you for sharing your experience and bringing your concerns to our attention. Our Property Manager would like to address your concerns directly. Please reach out to us at (919) 967-0955 so we can research this matter further.
Max of 2. Pet fee and rent is per animal. One-time fee is $300 for one pet, or $500 for two pets. We do not allow exotic pets.