Not worth the issues
August 21, 2023 - Review from Apartments.com
Management, using that term loosely, will never resolve issues or respond to inquiries in a timely manner. They are an unmanned property with no direct phone number or email for residents to reach an actual named person on their team. They provide only a general number to a voicemail that is not monitored or an email alias that you may or may not hear back from, never same day if replied. If someone does reply via email, they have no email signature that includes an actual person’s name. I’ve ...
never seen this in the professional world. Completely unprofessional and incompetent. Their competition in the area provides more value for the same price. They have a this rating for a reason.
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Property Manager Responded
August 22, 2023
Hello Megan, I attempted to reach out to you by phone but was unsuccessful. Management is present at the property on a weekly basis and we are always available to meet in person by appointment. I am hoping we can connect in person this week, so we can discuss your concerns. Please feel free to contact me at your earliest convenience @jharrison@essex.com with a day and time that will work best for you. – Jessica Harrison, General Community Manager
Pets must be spayed/neutered.