Poor management and bed bug infestation
July 5, 2026 - Review from Apartments.com
The manage goes into your apartment monthly or bi weekly and they tracks bugs and bed bugs into your apartment then expect you to pay.
Their staff is rude. Car are constantly being damaged due to poor tree cutting service and residents throwing their car doors open. It smells like weed and dog pee in the walk ways. Dog are constantly barking and the elevators are usually broken.
Property Manager Responded
July 24, 2026
Hello,
We are sorry to hear that you had a negative experience. We understand how frustrating vehicle damage can be, although damage caused by other residents or third parties is generally outside management’s direct control. If a staff member was rude, please provide details so we can review the interaction and improve our service.
Riverside is a smoke-free community, and reported violations are addressed when the source is identified. Residents are expected to use designated pet areas and clean up after their pets, and concerns involving odors or pet-related conditions are reviewed when reported. We also take elevator concerns seriously and address service issues as promptly as possible.
Because this review was posted anonymously, we cannot identify the resident or investigate the specific circumstances. Please contact RiversideCM@elmecommunities.com or 703-960-8400, Option 3, to schedule an appointment so we can review your concerns and determine how we may assist.
Riverside ...
Management
RiversideCM@elmecommunities.com
703-960-8400, Option 3
Max of 2. | Restrictions: None.