We have lived here for just under two years and it has been one thing after another since day one. Our lease is up soon and we will definitely not be renewing.
* 2-3 different Management Companies since we moved here in June 2016.
*Our apartment was absolutely filthy when we first moved in. All the cabinets and floors were sticky and bathroom drains were clogged with previous tenants hair! WTF!?
*Maintenance requests do not get addressed in a timely manner. When issues are addressed, they are
...usually executed poorly. Ex: Water heater burst in unit above ours. Rather than actually fix the water damage to our ceiling (3-4 separate wet spots, largest being approx. 3'×5'), they decided simply covering the spots with Kilz paint was good enough. Now we likely have mold issues and brown spotting all over our ceiling.
*Maintenance is notorious for entering units without giving proper advance notice. Who knows how many times they've come in without my knowledge at all...
*We have black mold around our windows. Windows leak and freeze shut in the winter.
*Groundskeeping is mostly non existent. Watch where you step.. people let their large dogs run around and poop everywhere. We were told they were doing a complete landscaping makeover. All they did was cut down all the trees, spread mulch, and attempted to plant some little bushes (most died within a few months)
*Very thin walls.. Be prepared to hear your neighbors snoring, sneezing, and using the bathroom.
*Zero Security. "Secure Entry" garage door has had a broken lock for months. So, anyone off the streets can simply walk into the underground parking area... Funny that we are charged an additional $35/mo. to park in the "Secure" underground garage.
*Outside lights/parking lot lights are regularly burned out or not working. Grounds are extremely dark at nightime.***Most Recently 4/27/2018: Because of the faulty Security door leading to parking garage, at least one person had their vehicle broken into and had their camera stolen. About a dozen or so more residents had property stolen from their personal storage units today. I personally had all my tools stolen from my locked storage unit. We'll have to wait and see if ownership steps up becuase of their complete lack of security and compensates the tenants for their stolen property.
The owners of SWV should be absolutely ashamed of the units, property conditions and the way things are handled here.
