DO NOT LIVE HERE
February 2, 2025 - Review from Apartments.com
Please don't live here. There are other places that are far more organized, have less staff turnover, have better ammenities (we were told it was 24hr gym and spa when its not, pool gets closed a lot due to maintenance). The amount of issues you will likely experience here is 100% not worth it. We have had neighbors have to end their leases early because problems don't always get fixed in time and habitability becomes questionable. Dog poop and trash around complex. Rusty metal around flood rocks ...
in complex that are sticking out of ground for people to trip on. office hardly ever, if ever, return calls. Tenants have had to gather several times to discuss further action against the bluffs to resolve these issues but only the most blanketed actions have been taken by upper management and ownership (meetings to appease tenants with promise of change and never any evidence when asked for plans). I know bad reviews can seem dramatic but living here truly isn't worth the stress for the price you are paying.
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Property Manager Responded
February 5, 2025
Thank you for taking the time to leave your feedback. We understand that the staffing changes have had an impact and we are working diligently to become fully staffed. We have followed up with all residents with open service requests but if you have any issues that need to be addressed in your home, please contact us at 303-791-4604 or pm.bluffshighlandsranch@avenue5apt.com so that we can assist. Our goal is to provide an enjoyable place for all to live and we appreciate your patience as we continue to make improvements to our property.
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