I hope this helps people looking for apartments and maybe the management at The Pointe also.
Now on to things that really need to improve. And I am not looking for a response saying that The Pointe is sorry and etc, I'm looking for change to be made. Because now is a deciding point where I want to live next year and as of now it would for sure not be here.
1. I'm not one to write reviews, but I am pushed to that point today because we are going on 17 HOURS with no electricity. And this is not
...the first time we have gone without electricity for a period of time. The electricity went out at midnight last night. Which brings me to my next point, that say they have 24 hour emergency maintenence. But no one knows the number, proably because it doesn't really exist. Also their voicemail box is always full, manager does not check them obviously.
Also I know how these things work, coming from a family with a parent as a property manager for apartments. So first, no electricity, no one to reach them after hours to let them know it was out, and now still hasn't been fixed. Not the first time. Also, the ladies in the office told me there was no plan of any concessions to come for all our lost food. I have pictures and videos of most of my food all gone bad. Despite the ladies in the office getting an attitude with me, saying my food should be okay for 24 hours if I didn't open my fridge. Come on guys we know that's not true, and impossible to not open out fridge. I am very unhappy and plan to reach out to the real people in charge.
Next, bugs. I find my self killing bugs\roaches daily. And I have never seen anyone come and spray, yet it says we pay for that monthly. We have a clean apartment, and that doesn't matter. They really need to start having people come and spray.. for real.
Also, if you like not having your water turned off at random times, and them not telling you it's off or why it's off, come on in. The no warning is the worst part. They just don't seem very organized, and excited about their job here.
That's where I will leave it. If you are thinking about living here, it is decent rent prices and could be worse but think about this things they matter. If you work here, please just work a little harder, or do something else as a job.
Max of 2. We are a pet friendly community. Please contact the leasing office for more information on our pet policy and breed restrictions.