Disappointed
February 27, 2026 - Review from Apartments.com
Very disappointed with the move-out process. I was charged additional rent for not giving email notice two months before lease end, despite being verbally told I only needed to notify them if I was extending. I paid the amount requested to avoid further issues.
I also provided a forwarding address when I returned the keys, yet over 45 days later I had to follow up to learn my security deposit check was sent to the wrong address. They now say they will correct it, but the lack of clear ...
communication and accountability is unacceptable.
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