KNOW What You're Getting Into!
August 12, 2024 - Review from Apartments.com
Living at The Foundry has been a rollercoaster ride, and unfortunately, it is on a steep decline. When I first moved in, the place was decent, but after going through two different management companies, I can confidently say things have gone from bad to worse.
Firstly, there is no longer a 24-hour concierge, which is a huge inconvenience and was a huge selling point, initially. If you’re expecting a package, you better hope the delivery company leaves a code. If they don’t, you won’t even be ...
notified that your package has arrived. So, forget surprises and unexpected packages at this property. To make matters worse, you won’t have access to your package until after 6 PM, and after three days, they start charging you $3 per day for not picking it up. It’s as if they’re punishing you for their own lack of service. Also, with no concierge during the day, many times packages are left on the concierge desk which anyone could steal and HAVE stolen.
The restrictions on guests are absurd and borderline ridiculous. You are only allowed two guests in any of the amenities, such as the sports bar, rooftop terrace, or other community spaces. If you dare to have more than two, get ready to be fined. On top of that, if you plan to be away for more than seven days, you are required to notify them. And no guest is allowed to stay for more than three days without signing a lease. So, if you have college kids, the Summer may pose a problem. Or even out of town guests would have to get approved and sign a lease to visit you for more than 3 days.
What makes it even worse is that management doesn’t bother to inform residents of these changes. We usually find out about new rules through word of mouth, which is incredibly frustrating. Fortunately, we have a Facebook group where the residents communicate with each other. The current management had a brief moment where they seemed to improve things, but that was short-lived. Now, they’ve managed to make living here a bit of a nightmare.
Let’s add that the windows haven’t been cleaned since 2021.
The Foundry is a very nice property. It is pseudo-luxury and bit overpriced however, it is located in a very nice area and has nice amenities. Management is the issue! If you’re considering moving here, I’d strongly advise against it. At the bare minimum, pay close attention to the wording in your lease and ASK QUESTIONS! The constant fees, restrictive rules, and lack of communication from management make The Foundry a place to avoid.
Read More
Property Manager Responded
August 28, 2024
I'm sorry to hear about your experience. We strive to provide a positive living environment, and it's clear we've fallen short in several areas. Your feedback is important, and we would like the opportunity to address these concerns directly with you. Please reach out at your convenience so we can work towards improving your experience. Thank you, Kayson - Community Manager - (571) 207-9167
Max of 1.