The Lofts at Ten Mile Apartments

space I pay an extra for. I had asked the management if they would take care of this, and they said they would. After the timeline they provided for "snow mitigation" there has been no difference in the ice mound in front of my garage or others in the complex. We are now in the middle of a new storm and the entire parking lot is not maintained. I had to email multiple times to get the 500.00 concessions included in my lease renewal. On New Years Eve 2024 I came home to a noise violation on my door. I had been gone since 7:00 that morning. When I asked them about it, I was told that the property manager had confirmed the noise was excessive on December 12th (3wks prior). They informed me that the noise was confirmed by the property manager from the hallway "multiple units down" (20-30yrds). Odd that this noise was so excessively loud that it took 20days to notify me and zero efforts to knock on my door to address it in the moment. Currently there are bike locks on the gates to limit access to the hot tub and pool. There are designated EV charging parking spots (for chargers I and others have never been able to get to work) but they are regularly taken by gas powered cars and the property does nothing to about it. Also, if you want to use the open parking spots for your friends and family to visit, note that there is a parking permit policy and if guests stay more than 4Hrs they are at risk of being towed unless you provide the office with their personal information including their license plate numbers. The management team issues property policies that are not in the lease agreement such as no personal door mats due to "fire hazards," yet the property itself has door mats at most all building entrances. The property is non-smoking, but you will regularly smell cigarette smoke as people will smoke in the parking lot or on their balconies. You will also smell weed. I have yet to see or hear about management doing anything about this.