This is not a 4.7 star apartment complex
December 21, 2022 - Review from Apartments.com
I’m a former resident.
It only took a month to go from fine to awful, then it stayed awful for the rest of my time there.
The positive reviews seem to mostly be from people who are new. They look like reviews I would’ve written in my first month. I guess we need a little time before we see the problems.
They’ve been getting more aggressive and expensive over the past few years. They monitor tenants closely while failing to do the rest of their job.
They collect dna from every dog living there ...
and then test dog poop that wasn’t picked up to find out whose dog it was. Don’t get me wrong, I don’t like when people leave a mess like that. But dna tests? It feels like a bit much.
Employees enter units without giving tenants enough of a warning. They don’t communicate that info well at all. A piece of paper on the door and no email, text, or call.
For instance, taping a note on someone’s door at 8pm that says they’ll be in the apartment at 9am. No call or email. Not even a knock.That’s not okay.
Don’t expect more than a carefully worded email or a shrug and a condescending apology when they. The Park at Mill Plain makes it clear that they are not solely to blame for anything, regardless of the facts. They seem to handle their mistakes by denying it when they can & ignoring it when they can’t.
They “don’t receive” messages about 40% of the time. In person requests aren’t much better.
The worst thing the staff would do was to flat out deny that we’d had a conversation about something. This happened 5 or 6 times. It’s disgusting behavior.
Parking is terrible. Every night I had to circle the parking lot trying to find an open spot that was big enough for my car, which is a compact. It still didn’t fit in some of them.
It’s like they repainted the parking spot lines and made them smaller so they could fit more spaces in. They clearly didn’t consider how many trucks were fine taking up 2 or 3 spots.
As for the apartment itself, the walls are so thin that I had to listen to my neighbor sing loudly if I wanted to be in my house.
Nothing like coming home after a long day and having to listen to an off key rendition of Bad to the Bone being belted out again. Breakfast was usually spent with the same soundtrack as dinner. Nothing I tried could drown out that noise without being so loud that I would’ve annoyed my good neighbors. I could hear them from the parking lot in front of our building.
Noise complaints did nothing, even when they didn’t “go missing.”
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Property Manager Responded
January 11, 2023
Hello, Thank you for this review. I am sorry your time with us was less than satisfactory. We do strive to ensure all our residents love their homes and continue their tenancy with us. We have implemented DNA tests for animals for the safety and needs of all our residents. We are sorry to hear about this parking situation - we are planning on repaving our property in the coming year and will make sure that we take into account larger vehicles when we redo the parking lines. If given the opportunity again, I would love to give you a different outlook on The Park and show you our planned improvements. Thank you, Amanda R., Community Manager
Max of 2. $55 Non-Refundable Pet Fee per Dog for DNA Registration. Pets under 40lbs on upper levels and any size on bottom level.