The Rail at Georgetown Apartments

trash mixed with beer cans along the patio, stairs and lawn. Other neighbors in the complex speak loudly in groups with their doors wide open at all times of the night which is a huge inconvenience and disregard of common courtesy. Sometimes I feel safe, sometimes I don’t. It isn’t the cute, clean, and quiet place that it used to be.

throughout the property. In addition to the rent, we are paying a cable and internet fee of $20 despite the fact that we do not receive cable or internet through the property. We are also paying a fee for pest control even though there are roaches that come up through the pipes and the vents. They have now required us to get parking passes to park in the parking lot, which would be fine except that there is not parking for visitors. Speaking of visitors, the lease reads that we are allowed to have a visitor stay up to 14 days without prior permission from the complex, but if a friend stays the night, we are told that it is a violation of the lease. Another resident who was behind on rent was told they could arrange a payment plan to catch back up but the management did not want to take their partial payment. Then when the resident came up with the money and tried to pay the full amount the complex refused to take the payment and evicted them anyway. The worst part about living here is the crime volume. On multiple occasions we have been woken in the night to screaming or shouting, people threatening to harm each other, or police sirens. My locked and armed vehicle has been broken into twice while parked directly in front of my home. I have personally had to call the police on three separate residents for different occasions. Another scary thing is my door does not properly close if it is not dead bolted shut and in order to dead bolt it shut the door has to be lifted and shimmied into place. The apartment on the inside and outside also has several cosmetic issues that management is not willing to fix. My toilet is crooked, and I know that sounds knit picky but it's literally so crooked that you're running into the bathtub every time you go to use the restroom or you have to sit sideways. The cabinet doors in my kitchen, by the way there are only 4 cabinets in the kitchen, are falling off of the hinges and before that were hanging almost diagonal.

come to an agreement about breaking our lease as we're a young couple and having that against us will only make it harder for us to rent in the future. The response was there is "no reason" to have broken our lease although they'd been made aware of the situation and that a police report had been made. They're unwilling to work with us, even though we've always paid our rent on time and didn't expect to have to leave like this. They've refused to give copies of our ledger from the time we'd began renting up until this month. The office is rarely available and it's only gotten worse under the new management. We've tried to contact the property owner and have never received a call back. I just want to bring attention to this in hopes they'll reconsider working with us in a way that won't negatively impact our future renting options and to make future tenants aware of who they're renting from. Thank you.

Ofcourse September 4th comes, my stuff is on it's way to the apt and I ask to see the apartment, low and behold it still hadn't been cleaned and the appliances haven't been moved in. They clean the living room area so that I may move my things in there until it gets professionally cleaned. Move in date end up being the 5th. Which the cleaning crew and flooring crew didn't come till the 5th so I had to move in at the end of the day. Dishwasher was there but no W/D, I was told by Marcus it would be delivered there the following week. Here we are today i called in the morning and he said it was here and it was need to be tested out. Maintainance came to work on the stove and when asked about the W/D, said they weren't notified about that and that there was no new W/D delivered. Now I am beyond angry, he comes back and I'm told they have to take down my doors so they can move a W/D in from ANOTHER unit. I am beyond angry because stories keep changing. This is my first apartment and the experience is no good. I will not renew my lease next yr . Been trying to reach the manager for hrs with no luck. Beware, I believe with new management this place would be better experience.

quiet.