The Reserve at Winding Creek Apartments

to get clothes because I was not staying there my wall were completely gutted out THAT IS NOT A COMPLETE WORK ORDER. She tells me it was completed in FEB and my walls were not fixed until March and I still have a gas line going though my bedroom so now I’m paying for an apartment that I really did not agree too simply because when I signed my lease this gas line always not here. Secondly THE FLOODING!!!!!!! I lost my car due to flooding and there was absolutely NOTHING that’s the complex did not even an apology and while my car was just sitting someone stole my tires in broad daylight still nothing form the complex. Thirdly they’ve moved us to pay rent online I called because I was unsure of how to do something and was told “I have no idea how to work that system” Trash Complex

worst part was that there were people always arguing in the parking lot at all hours of the night and the new owners became very disengaged. It took a month before I could get ahold of them to renew my lease, and when they went to online billing, I was in contact for 3 months trying to find out why it wouldn't let me get into the account. They never could get it fixed, but by then we were moving. They also never gave us the professional carpet cleaning that was in the contract because of COVID but charged us the normal cleaning fee out of our deposit. If you want somewhere cheap and fairly decent this is the place, but I wouldn't recommend it to someone I know personally.

great deal of time reading many of the previous comments and was very surprised at all the negativity. I honestly have experienced nothing less then the best out of the Reserve at Winding Creek and I highly recommend this apartment complex. Scott H.

neverever came in contact with her or anyone I'm trying to do business with that has a attitude like she had... Please be Ware if your looking for an apartment, stay clear ok f The Reserve At Winding Creek.

on the entrances to your building dont work and thats not safe coming in and out in the dark, this area is not well lit. and the hours of the office is closed on Sunday and by 5pm every day. it should at least be open until half a day Sunday-they could probably take care of more business. bring the old staff back from 2016 and 2017 because they handled business quickly and professionally.

renewing my lease and taking all of my referrals elsewhere.

fixed i always have to call at least 5 times before aomeone ever comes out. The parking lot floods frequently with rain. Very unsatisfied and will not recommend anyone to move here. DO NOT MOVE HERE!

year my rent raised $50.. I was there 3 years and wanted to stay but they are unsafe and a health hazard....

drain. Nor transporting hot pots back and forth. In my opinion the complex was slow to getting the repairs done. They should have had round the clock plumbers in place to resolve the matter (but because it would cost the apartment complex too much money) they stretched it out. I have a completely updated unit that looks great from a far, but the "new counters" are buckled from shady installation, the floor is covered with paint speckles because the painter didn't use caution. The windows are old and in need of repair. Office staff rarely answers phones, but are pretty pleasant when they do....the parking lot does flood during heavy rains(and they don't advice you of that upon moving in). All I can say is proceed with CAUTION!

above us would flood from the ceiling when it rained and it flooded so bad it would go to our apartment as well. Our front door wouldn’t close all the way, and our hall closet doors were broken. Our garbage disposal always had a bad smell and nothing would get rid of it. The back bedroom wouldn’t receive AC and we were told to get light blocking curtains. No one ever answers at the office. We left early (thought about suing) but it was too much work. We were told we would owe unpaid rent unless they rented the place to someone else. I gave them my email address, mailing address, phone number and forwarded my mail. I called them 3 times and left messages. No one ever contacted me so I figured they rented the apartment until I got a letter from a collection agency that I owed money. I had no problem with paying the money but thought the $125 late fee was ridiculous since they never told me about the debt and I tried to contact them several times. Save yourself time and money, don’t rent here! Mia and the staff are shady.