Urgent Warning: Avoid Thurber Gate Apartments at All Costs!
April 9, 2024 - Review from Apartments.com
Thurber Gate Apartments is a living nightmare. Management consistently breaks agreements, resulting in unexpected bills totaling $1400. On multiple occasions, I've received urgent calls about leaks requiring emergency entry, disrupting work, only to find no immediate action taken upon returning home. Vehicle break-ins are widespread, with management failing to implement any preventative measures. Save yourself the stress and seek housing elsewhere.
Property Manager Responded
April 10, 2024
Management always fulfills all terms of our lease agreement. Our lease agreement requires residents to provide us with a 30-day notice to move out. We consistently follow up with our residents to remind them of their lease end date. You missed the deadline Alec and your rent increased to our month to month rate. Our lease agreement covers the fact that we are always going to protect our property as well as the property of our valued residents. If there was a leak into or coming from your home, it would be standard operation for us to follow up immediately and give our residents proper and required notice of entry. I’m glad to hear that after our maintenance team worked in your home, they didn’t leave any destruction or evidence of them ever being there by time you arrived home from work. Vehicle break ins are widespread throughout Central Ohio and beyond. Not specifically/only in our neighborhood. Local police reports are available online which support these facts. We value your ...
feedback and will continue to strive to do our very best and keep our residents happy. Warm wishes to you in your new home Alec, thank you!!
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