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August 27, 2022 - Review from Apartments.com
To the potential renter(s)—let me give you an insight from a current tenant, so that hopefully, this review will allow you to make a more sound, and informative decision prior to signing a lease here. First, there were negative reviews on for the next renter, however, those have been deleted (first red flag). How would I know this, I read one of those negative reviews prior to moving in and foolishly didn’t take that review seriously.
PROS: Wells Place is located in a good area. You are close ...
to everything such as attractions, transportations, highways, great restaurants, and for those who work in the financial district downtown, you are just a short walk to work. If you have a pet, the location is also great as there are many dog parks within walking distance. The size of the units is relatively larger than other apartments in Chicago, the ceilings are high, the appliances are good valued appliances, each unit has a balcony, which is attractive if you’re looking to escape the typical small cookie cutter apartments. There are two separate gym rooms (weight and cardio) and the overall appeal of the place is kept up-to-date.
CONS: Ask the leasing manager about the noise levels in the apartment building. Specifically, ask if there have been any noise complaints about the neighbors around the unit of interest. Get the response in writing. The building here does not have good insulation, especially in the floors, so the typical sounds of apartment living (doors being shut, people walking, etc.) is going to be more apparent. These types of noises are what comes with apartment living and are livable when you have neighbors who are considerate and cognizant of the sounds. HOWEVER, when you add in neighbors who are excessively loud and noisy (especially late at night), domestic arguments, the smell of weed coming through your vents has you going to bed and waking up high, being disturbed by late night intimate sounds, children running around, the cops are familiar with getting called on, and the list goes on. In the last year and half—I am the SECOND tenant to live in this unit who has ended their lease early due to the SAME neighbor. My peace of mind is more important than having to deal with the noise levels and litigation will probably cost more than what can be financially recovered.
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Property Manager Responded
September 2, 2022
Thank you for taking the time to leave your feedback on your experience with our Wells Place community. Perhaps we could start with the positives expressed in your review. It’s true that our location is fantastic, and we have lots of great amenities. So we’re happy that you recognized that. Unfortunately, it’s also true that this is a rental community, and one important element that no one has full control over is their neighbors. It is the job of your management team to step in and help to keep your immediate environment as peaceful and comfortable as possible. But we also can’t be continual referees. As you are well aware, you and your neighbors have had several disagreements that have led us to the point where we are now. We’ve done our best to move you when necessary and communicate professionally with your old and new neighbors, but they have their rights and complaints as well. All in all, we firmly believe that Wells Place is a wonderful place to live in the city, and we're ...
sorry that you’ve been disappointed. Apartment living is not for everyone, and we sincerely hope your future leads you to that perfect, and quieter, place to call home.
The Wells Place Management Team
Max of 2. 2 pet limit.