So much potential but neglected by upper management
October 18, 2024 - Review from Apartments.com
This building has so much potential to be truly one of the best buildings to live in Saint Paul. The marketing team seems determined to use the term "luxury" in its description but falls far short. It is very convenient to downtown and highways.
The lobbies on all of the floors are lovely with a sky lounge overlooking the city. There is a breakfast bar in the main lobby along with a package concierge. The apartments themselves are designed fantastic with an open kitchen-dining concept with ...
connections to both bedroom and bathroom creating a wonderful circulation flow. There is sufficient storage for any kitchen enthusiast.
There is severe negligence with respect to property management. After moving here about 18 months ago, we have had five (5) management teams grace the building. Although there are cameras, they are not monitored in a manner to address issues immediately. Because the building is located downtown, residents can encounter the displaced sleeping in the vestibule. A television monitor was stolen from the main lobby. Car break-ins have occurred in the garage, There is a focus to fill the building without providing appropriate property management services to address a building of this size. As a result of focusing on keeping vacancies low, there is a tendency to allow a host of questionable parties as tenants who engage in unfitted behaviors such as throw food on the floor, not using the trash chute properly, stealing packages not placed in the package concierge, etc. To live here requires signatures on 25 pages of documents .
As a result, there is a very odd mix of professionals and the ill-mannered.
While I do love the apartment itself, I am not sure if staying here for two more years is in the cards due to the above. Sherman Associates, the owner, is not really interested in this building's elevation and it is very disappointing.
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