Where do I begin other than starting off with saying that my stay here has been a complete disaster from the start. the office does not answer the phone. There have been times where I have called a handful of times before receiving an answer & the staff answers as if I’m a bother. Anyhow, when I first moved in I went to visit the leasing office and as two agents sat there, they failed to acknowledge me, I then said, “excuse me I’m here to pickup my mail key”, and I was told, “oh you live here?”.
...Assuming if I did or did not, I should have still been acknowledged. I then did a full walk through of my unit and noticed problems, I immediately filled in my work orders. And It took forever for them to get done or the office would close the orders and say they were resolved. For instance, my unit had different shades of beige because they said they “ran out of paint” and began using the color that the new units in the back of the complex use. If you’re doing to do that, paint the whole unit one color, right? Fast forward to our biggest problem. The unit above us left their sink on and at 3am I was woken up to water dripping into my kitchen/living area. The water filled a recessed ceiling bulb and you can see the water damage all around. It has been approximately 3 months since the leak and It still has not been resolved. Because of this, the apartment has started to smell like mold, and there has been a infestation of water bugs/roaches in the area. It has been an absolute nightmare. All the office has done is provide a fan to “dry up” the ceiling. A REGULAR FAN! They insisted that when they would get someone to fix the issue all they were planning on doing was cutting out drywall and painting over. What?! That only worries me because if they are willing to share that “fix”, i can only imagine other problems my unit has had before me. Knowing that is their action plan is very worrisome because that is not solving the root of the problem and only cosmetically “fixing it”, only because there Can and will be mold growing and spreading throughout the apartment. I was also told that the moisture readings would be disclosed to me, which they still have not. I cannot wait for my lease to end, If you’re looking into moving in, I would suggest reconsidering. In fact, try calling the office and you will see how they do not answer. Also!! Do not go to the pool at night, you will see roaches running around. It’s very disturbing.
Max of 2. Large Dogs Welcome.