TERRIBLE PLACE TO LIVE -0 STARS
July 2, 2024 - Reseña de Apartments.com
I am incredibly disappointed with the maintenance and customer service. Since early May, we have been dealing with persistent issues with our air conditioning and breaker, which started following an unexplained three-hour power outage in the complex.
Despite multiple attempts to resolve these issues, including submitting a maintenance request on June 7th and making over five phone calls to the leasing office, we have received zero assistance. Emails sent on June 19th, June 27th, June 28th, and ...
July 1st to the emergency contact provided have gone unanswered.
Attempts to reach them by phone have been futile, with 10 calls made on July 2nd and six on July 1st alone, all without any response. Today, July 2nd, I visited the office during their limited walk-in hours, only to find it closed with no explanation.
The lack of concern for tenant comfort and safety is unacceptable. Living without adequate air conditioning during the summer months due to negligent maintenance practices reflects poorly on the management's commitment to tenant well-being. I urge potential residents to consider this before signing a lease here.
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