If you live on the lower level, your apartment will FLOOD every time it rains. Also when it floods they do NOT replace any of the carpet, they just try to dry it out and pull the padding out from under and staple the carpet back in. Then they will charge you for carpet cleaning fee. In addition to your apartment flooding after they come and take the dryers out of your unit, they will enter your apartment WITHOUT NOTICE while your wife is in the shower WITHOUT announcing that they are in the
...apartment. If it weren't for me coming home while my wife was still in the shower, she would've gotten out naked and see 3 people in our unit. In the event you smell burning with your washer and dryer and call the maintenance to come check it out they will continue to try and "repair" it instead of replacing the unit. With this being said after trying to "repair" it our washer and dryer unit caught on fire and made our apartment inhabitable with smoke. The apartment took NO ACCOUNTABILITY. We had to spend our own money on 3 days of hotel living along with stay with family.
Also, whenever the maintenance comes to bring in a new washer/dryer unit or a new water heater, they will scratch up your vinyl wood flooring and take NO ACCOUNTABILITY for that either and then charge you to fix/replace it. They are trying to blind every new client by telling them all these great things about a new hot tub, new units, dog wash area, etc however when we moved in the pool was CLOSED for 10 months. You will want to make sure that you take all of your personal belongings out of your vehicle EVERY NIGHT as your car will get broken into. Their promise to have night patrol is a LIE. They also promise ON SITE maintenance however that is also a lie. Apparently their on site guy died so they continue to tell people they will have on site maintenance for emergencies and once you call for an emergency issue, it will take them NO LESS than 2 hours to get to your home. LORI AND ALEXIS are HORRIBLE. They are rude, condescending, and do NOT care about their tenets unless you ask to speak to the owners of Echelon. And once you do ask for the owners of Echelon Properties they ignore you. They never answer to emails or phone calls. They leave before the office hours are closed. They will put no parking tickets on your car in the "resident" parking but you will see their vehicles parked there. They are the "do as I say and not as I do" type of people.
Max of 2. Maximum 2 pets per apartment home. Combined weight may not exceed 160 lbs.