I've lived at this complex for over two years, and have really enjoyed it. It's in a quiet, safe neighborhood with easy access to the DNT and PGBT. My unit included a washer/dryer and has tons of closet and storage space. The whole complex is pretty quiet overall, although my upstairs neighbors have been difficult to live under because of how loud they are. But that tends to be how it goes with upstairs neighbors. The complex is also kept clean and maintenance is usually pretty quick to respond.
...They even have a 24-hour emergency maintenance worker on call. There has been quite a bit of turnover for office staff since I've lived here, but again, pretty standard with apartment complexes. And the staff has always been pleasant and pretty helpful. Now for the negatives, which are the only reasons I didn't give 5 stars. I had bed bugs shortly after I moved in that I am convinced were there all along (as in, I didn't bring them with me when I moved in). This was an extremely annoying experience, and I had to pay for the extermination myself since there was no way to prove they originated at the apartment. Also, there is very little guest parking, and the trash valet can sometimes be inconsistent with pickups. I am moving soon because they are raising my rent, but it's mostly so I can be a little closer to work. None of these negative aspects are enough to outweigh my overall positive experience of living here, though. I would still recommend these apartments, especially if you work in Carrollton, Plano, Addison, or even Lewisville.
