Secret Wonder
August 19, 2020 - Review from Apartments.com
This place is close to several freeway junctions to the North, Northwest and West areas which makes it perfect if you're looking for somewhere closer to work.
PROS:
They recently started replacing the old A/C units (outside and indoors) which dropped my electricity bill by around 20-30% since it was installed. LOVING IT since I'm a penny pincher!
Most of the areas around the location are within walking distance. Stores, public transportation, fast-food, Mom & Pop shops, and even groceries. ...
Maintenance always finishes in a well-timed fashion with an actual resolution instead of a temporary solution.
The maintenance teams and the office staff are very friendly.
Security gates.
Neighbors are friendly and do small community events (before COVID 19 happened).
Prices are surprising! I would recommend checking it out if you haven't.
Trash is picked up frequently by staff, keeping a lot of the "public" areas cleaner than what I've seen at other locations.
It has a pool, but wouldn't recommend for adults. Its kind of small, but works well for kids during summer.
CONS:
Randomly, people will play loud music in their cars at night on the weekends, but it happens far less and in between than it used to.. so its still a CON, but improving into a PRO as time carries on.
Summary:
Haven't had any major issues and would gladly recommend the overall service & convenient prices. I have little knowledge on the schools around the area, so I recommend doing research beforehand.
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Property Manager Responded
April 1, 2024
Thank you for taking the time to share your detailed feedback about your experience at our community back in 2020. We truly appreciate your thorough review and are glad to hear about your positive experiences as well as your constructive feedback.
We are thrilled that you found our location convenient, especially with its proximity to freeway junctions and various amenities within walking distance. We're also pleased to know that the recent upgrades to our A/C units have helped reduce your electricity bills, and we're delighted to have contributed to your savings.
Your compliments about our maintenance team, office staff, and the cleanliness of our community are greatly appreciated. We strive to provide efficient and friendly service to all our residents, and it's rewarding to hear that we've met your expectations in this regard.
We acknowledge your feedback about occasional noise disturbances and assure you that we continuously work on improving our community's environment for ...
everyone's comfort and enjoyment.
Since your review is from 2020, we want to inform you that we've made further improvements and enhancements since then. We invite you to visit us again and see the positive changes firsthand. If you have any questions or need assistance, please don't hesitate to reach out to our office.
Thank you once again for your kind words and recommendation. We value your residency and look forward to continuing to provide you with a great living experience.
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