DO NOT MOVE HERE
May 25, 2025 - Review from Apartments.com
We came in on Friday, our contracted move-in date to pay our deposit, provide remaining documents, get our keys, and view the apartment. We paid our deposit of one month’s rent + prorated rent and were waiting on our keys for about 30-45min before we were told by the rep that it was, "time to be honest" and that there was a "spill" and we would be unable to move into the apartment. We were assured that it was the same style apartment and on the same floor (second), but just in a different ...
building. We were also offered one on the 4th floor but declined, as that’s not the floor we originally wanted. Sharma told us the one on the 2nd floor was the better option anyway and took us to view the apartment. We were told that the carpet and kitchen flooring were new but other than that, we could tell the apartment was NOT ready for move-in. This has been a truly unacceptable situation. Outside of LaPreea apologizing once while we were at the office on Friday, she’s done nothing else to remedy the situation. She knew the state of the unit she had Sharma show us and never came to us personally to explain the situation. She never followed up with us yesterday after being told of the unacceptable state of the unit at move-in. I don’t believe our intended unit was unmovable due to a spill. I believe it simply wasn’t ready, and they failed to communicate that with us. They should have been upfront, so we had the ability to weigh our options. They took away our choice when they decided to tell us on THE DAY WE WERE SCHEDULED TO MOVE IN that we would not be getting the intended unit. We’ve been here two days, and nothing has gone right. Management is abysmal, unhelpful, and beyond unprofessional.
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Max of 2. *No breed restrictions. Max two furry pets. Pet Deposit- $314.00; Monthly Pet Rent is $26 per month per pet.