Heritage Lake Apartments

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1105 Lake Heritage Way
Knoxville, TN 37922

1–3 Bedrooms
678–1,330 Square Feet

About Heritage Lake Apartments

Heritage Lake is a gated, pet-friendly community with one, two and three-bedroom apartment homes in Knoxville, TN. Conveniently located off Westland Dr, near I-140 and Hwy 332, getting around the greater Knoxville area has never been so easy. You're just minutes from The Pinnacle at Turkey Creek shopping area, nearby restaurants and entertainment. Head outdoors and spend the day exploring Fort Loudon Lake or one of the many recreational trails.

Heritage Lake Apartments is located in the 37922 Zip code of Knoxville, TN.

Unique Features and Amenities

9' Ceilings
Breakfast Bar
Built-In Linen Closets
Car Care Center
Ceiling Fan
Central Heat and Air Conditioning
Counter Seating Overhang
Custom Cabinetry
Dog Waste Stations
Flexible Rent Payments
Full-Size Washer/Dryer
Garden Bathtubs
Gazebo & Fountain
Grilling/Picnic Areas
High-Speed Internet Available
Kitchen Island
Kitchen Pantry
Outdoor Fireplaces
Outdoor Kitchen
Overhead Lighting
Patio/Balcony
Patio/Balcony Storage
Pet Friendly
Premier Parking
Premium Fixtures and Finishes
Secured Package Center
Separate Dining Room Area
Stocked Fishing Pond
Trey Ceilings
Walk-In Closet

See All Amenities

Property Contact Info

This property currently does not have availability listed on ApartmentHomeLiving.com. Sign up to get notified when it becomes available.Request Availability Alert

Office Hours

Monday	9:00 am–6:00 pm
Tuesday	9:00 am–6:00 pm
Wednesday	9:00 am–6:00 pm
Thursday	9:00 am–6:00 pm
Friday	9:00 am–6:00 pm
Saturday	10:00 am–4:00 pm
Sunday	Closed

Floorplan Pricing and Availability

1 Bedrooms
2 Bedrooms
3 Bedrooms

1 Bedroom
Sort by
The Norris
1 Bed, 1.5 Baths, 856 sq ft
Available Now
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Property Map View Details
Available Now 01-303 856 View Details Below
Available Now 12-105 856 View Details Below
August 28, 2026 07-108 856 View Details Below
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Fireplace
Heating
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Window Coverings
Outdoor Space
Grill
Lawn
Patio
Unit 01-303 Gallery
Property Map
Unit 01-303 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Fireplace
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Window Coverings
Outdoor Space
Grill
Lawn
Patio
Unit 12-105 Gallery
Property Map
Unit 12-105 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Fireplace
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Window Coverings
Outdoor Space
Grill
Lawn
Patio
Unit 07-108 Gallery
Property Map
Unit 07-108 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Fireplace
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Window Coverings
Outdoor Space
Grill
Lawn
Patio
Apartment Model: The Norris1 Bedroom, 1.5 Bath, 856 sq ftAvailable Now
The Norris - Floorplan
Apartment Unit: 01-303Apartment Model: The Norris1 Bedroom, 1.5 Bath, 856 sq ftAvailable Now
Apartment Unit: 12-105Apartment Model: The Norris1 Bedroom, 1.5 Bath, 856 sq ftAvailable Now
Apartment Unit: 07-108Apartment Model: The Norris1 Bedroom, 1.5 Bath, 856 sq ftAvailable August 28, 2026
The Douglas
1 Bed, 1 Bath, 678 sq ft
Available Sep 17
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Property Map
September 17, 2026 08-307 678
Unit 08-307 Gallery
Property Map
Unit 08-307 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Kitchen
Oven
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Linen Closet
Views
Vinyl Flooring
Outdoor Space
Grill
Lawn
Patio
Apartment Model: The Douglas1 Bedroom, 1 Bath, 678 sq ftAvailable September 17, 2026
The Douglas - Floorplan
Apartment Unit: 08-307Apartment Model: The Douglas1 Bedroom, 1 Bath, 678 sq ftAvailable September 17, 2026
2 Bedrooms
Sort by
The Tellico
2 Beds, 1 Bath, 995 sq ft
Available Now
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Property Map View Details
Available Now 02-304 995 View Details Below
August 22, 2026 08-105 995 View Details Below
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 02-304 Gallery
Property Map
Unit 02-304 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 08-105 Gallery
Property Map
Unit 08-105 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Apartment Model: The Tellico2 Bedroom, 1 Bath, 995 sq ftAvailable Now
The Tellico - Floorplan
Apartment Unit: 02-304Apartment Model: The Tellico2 Bedroom, 1 Bath, 995 sq ftAvailable Now
Apartment Unit: 08-105Apartment Model: The Tellico2 Bedroom, 1 Bath, 995 sq ftAvailable August 22, 2026
The Cherokee
2 Beds, 2 Baths, 1159 sq ft
Available Now
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Property Map View Details
Available Now 06-303 1159 View Details Below
Available Now 06-208 1159 View Details Below
Available Now 03-307 1159 View Details Below
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 06-303 Gallery
Property Map
Unit 06-303 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 06-208 Gallery
Property Map
Unit 06-208 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 03-307 Gallery
Property Map
Unit 03-307 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Apartment Model: The Cherokee2 Bedroom, 2 Bath, 1159 sq ftAvailable Now
The Cherokee - Floorplan
Apartment Unit: 06-303Apartment Model: The Cherokee2 Bedroom, 2 Bath, 1159 sq ftAvailable Now
Apartment Unit: 06-208Apartment Model: The Cherokee2 Bedroom, 2 Bath, 1159 sq ftAvailable Now
Apartment Unit: 03-307Apartment Model: The Cherokee2 Bedroom, 2 Bath, 1159 sq ftAvailable Now
3 Bedrooms
The Watauga
3 Beds, 2 Baths, 1330 sq ft
Available Now
Model Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Property Map View Details
Available Now 03-208 1330 View Details Below
October 15, 2026 10-208 1330 View Details Below
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 03-208 Gallery
Property Map
Unit 03-208 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Unit 10-208 Gallery
Property Map
Unit 10-208 Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
High Speed Internet Access
Storage Space
Trash Compactor
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Freezer
Ice Maker
Island Kitchen
Kitchen
Oven
Pantry
Range
Refrigerator
Stainless Steel Appliances
Living Space
Carpet
Dining Room
Large Bedrooms
Linen Closet
Views
Vinyl Flooring
Walk-In Closets
Outdoor Space
Grill
Patio
Apartment Model: The Watauga3 Bedroom, 2 Bath, 1330 sq ftAvailable Now
The Watauga - Floorplan
Apartment Unit: 03-208Apartment Model: The Watauga3 Bedroom, 2 Bath, 1330 sq ftAvailable Now
Apartment Unit: 10-208Apartment Model: The Watauga3 Bedroom, 2 Bath, 1330 sq ftAvailable October 15, 2026

Availability Date	Unit	Sq Ft	View Details
Available Now	01-303	856	View Details Below
Available Now	12-105	856	View Details Below
August 28, 2026	07-108	856	View Details Below

Availability Date	Unit	Sq Ft	Property Map
September 17, 2026	08-307	678

Availability Date	Unit	Sq Ft	Property Map	View Details
Available Now	02-304	995		View Details Below
August 22, 2026	08-105	995		View Details Below

Availability Date	Unit	Sq Ft	View Details
Available Now	06-303	1159	View Details Below
Available Now	06-208	1159	View Details Below
Available Now	03-307	1159	View Details Below

Availability Date	Unit	Sq Ft	Property Map	View Details
Available Now	03-208	1330		View Details Below
October 15, 2026	10-208	1330		View Details Below

Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Property Information

262 Units
3 Stories
Built in 2001

Lease Terms

3 - 13 mo
Short Term Lease Options

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.

Required Fees

One-Time Basics

Due at Application: Application Fee Per ApplicantiCharged per applicant.$50.00
Due at Move-In: OtheriCharged per unit.$150.00; Administrative FeeiCharged per unit.$150.00

Other Fees and Policies

Situational Fees

NSF Tenant Feei$30.00/per occurrence

Late Feei10.0% of base rent/per occurrence

Pet Fees

Pet Policies are Negotiable

Cat: Cat FeeiMax of 3. Charged Per Pet.$350.00; Cat RentiCharged Per Pet.$15.00/mo
Dog: Dog FeeiMax of 3. Charged Per Pet.$350.00; Dog RentiCharged Per Pet.$15.00/mo

Parking Info and Fees

Surface Lot

1 Max

Garage Parking

Other

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

Unique Amenities

9' Ceilings
Breakfast Bar
Built-In Linen Closets
Car Care Center
Ceiling Fan
Central Heat and Air Conditioning
Counter Seating Overhang
Custom Cabinetry
Dog Waste Stations
Flexible Rent Payments
Full-Size Washer/Dryer
Garden Bathtubs
Gazebo & Fountain
Grilling/Picnic Areas
High-Speed Internet Available
Kitchen Island
Kitchen Pantry
Outdoor Fireplaces
Outdoor Kitchen
Overhead Lighting
Patio/Balcony
Patio/Balcony Storage
Pet Friendly
Premier Parking
Premium Fixtures and Finishes
Secured Package Center
Separate Dining Room Area
Stocked Fishing Pond
Trey Ceilings
Walk-In Closet

Living Area Features

Walk In Closets

Getting Around

30 / 100 Somewhat walkable
Few day-to-day needs are within walking distance
0 / 100 Minimal public transit
Few or no transit options
30 / 100 Somewhat Bikeable
Not very suitable for bicycle commuting and/or recreation
100 / 100 Exceptionally car friendly
Excellent access to freeways and/or major arteries, with almost no chance of parking problems

Scores provided by

details

Getting to Know the Area

30 / 100 Restaurants
Some restaurants within walking distance
40 / 100 Cafes
Some cafés within a few minutes
20 / 100 Nightlife
Some bars within walking distance
20 / 100 Shopping
Some shops within walking distance
100 / 100 Noise Level
Virtually no sources of noise nearby

Scores provided by

Renters Reviews and Ratings

3.3

16 Renters Reviews

Sort by

Showing 1-12 of 16 Reviews

Time Changes Things... BEWARE.

October 9, 2023 - Review from Apartments.com

This property is a joke. Spider webs and bugs crawling everywhere, even after multiple requests to maintenance to have pest control come. If you feel comfortable walking through a forest of cobwebs and 4-7 brown recluses anytime you need to come or go to your apartment (as well inside sleeping with you) this place is your new home. If that doesn't sound like you stay away. No Elevators, mailbox broken, packages stolen, not to mention a management office that is literally never opened, keeps their ...

doors locked (with their "complimentary refreshments" inside with them) and is wildly inflexible and unaccommodating. Literally nothing good you can say about this place. Do yourself a favor, keep looking.

Property Manager Responded

October 10, 2023

Thank you for taking the time to leave us your feedback. We are incredibly disappointed to learn of your negative experience with us at Heritage Lake. Our team is dedicated to providing all of our residents and visitors with exceptional, friendly service when at our community and we are truly sorry if we have fallen short of those expectations. We take your concerns very seriously as we pride ourselves on creating a welcoming environment through promoting inclusivity and kindness. We would appreciate the opportunity to speak with you directly in order to address your concerns immediately and understand how we can do better in the future. Please call or text our team at (865) 312-8330.

Wonderful Apartments

September 8, 2022 - Review from Apartments.com

These apartments are wonderful to live in. I have lived here for almost 2 1/2 years and have had no issues at all. The office staff has always been very professional and happy to assist me when I needed them. The maintenance crew is absolutely amazing. They get your work requests taken care the same day and sometimes within a few hours of putting in the request. The grounds are kept up and are always looking Beautiful. It is very peaceful here and the people that live here in the community are ...

very friendly and welcoming. It has Beautiful views and is close to pretty much anything you need. I definitely recommend these apartments. These are the best Apartments I have lived in by far and I have lived in quite a few.

Property Manager Responded

October 5, 2022

Thank you so much for leaving us a review! We are so glad to hear that you have been enjoying your living experience with us at Heritage Lake. We work hard to make sure that all of our residents receive exceptional service and thoughtful communication throughout the entirety of their lease term with us so we are so happy to know we have been living up to those expectations. Please don't hesitate to get in touch with us if you ever need anything as we are always here to help make you feel comfortable and happy!

Beautiful Landscaping!!

September 14, 2021 - Review from Apartments.com

I have lived here for 8 yrs., This complex has such an eye catching personality! Beautiful landscaping, very well maintained. Apartments are spacious and well designed. Excellent location close to everything however located away from all the hustle and bustle. The Staff is very attentive and accommodating....Maintenance team is spot on when submitting a work order. Pet friendly!

Property Manager Responded

September 16, 2021

Thank you so much for this fabulous review! We truly appreciate you taking the time to share your feedback with us. Our team at Heritage Lake works hard to make sure all of our residents enjoy a great living experience when at our community. If you ever need anything in the future, please don't hesitate to reach out!

Definitely Recommend

September 14, 2021 - Review from Apartments.com

We’ve lived here for over 2 years and have never had issues. Our apartment faces lovely woods so our balcony is so peaceful. It’s very quiet, we genuinely hardly ever hear our neighbors. The maintenance staff is friendly and punctual the couple times we’ve had them out for minor things. The area is highly convenient with anything I need less than 5-10 min away. I recommend living here to anyone.

Property Manager Responded

September 16, 2021

Thank you so much for leaving us a review! We are very glad to hear that you have been enjoying your living experience with us at Heritage Lake. We work hard to make sure all of our residents receive exceptional, friendly service on a daily basis. Please don't hesitate to reach out in the future if you ever need anything from us, we are always here to help!

Happy to call this place HOME!

August 25, 2021 - Review from Apartments.com

My husband and I moved here a year ago and chose to rent at this location because the elementary school in this location is the best rated in all of Knoxville. We are so happy here, the apartments are very nice and well taken care of. The maintenance staff are very helpful and responsive (they also wave every time we pass them). The front office staff are helpful and professional. The pool is an amazing perk! We are former homeowners and we were not looking forward to being in a smaller apartment ...

but the perks of living here have far outweighed those concerns. The buildings were built very well. We almost never hear any of our neighbors, the walls are basically sound proof! Walking by the lake is peaceful. The residents are all very pleasant. The only thing I could suggest is maybe updating the playground at some point, but really the fact that they even have one is pretty awesome! I highly recommend calling this place home!

Property Manager Responded

September 16, 2021

Thank you so much for the review! We are thrilled to hear that you have had a positive experience with our team and enjoy living with us at Heritage Lake. Please don't hesitate to reach out in the future if you ever need anything, we are always here to help! We look forward to continue welcoming you home here!

Great place to live!

April 19, 2021 - Review from Apartments.com

I really enjoyed my time living at Heritage Lake! The staff was always helpful and friendly and I loved the location! They are 1 exit away from restaurants and shopping. I would recommend these apartments to anyone looking for a place to live in Knoxville!

Property Manager Responded

September 16, 2021

Thank you so much for the recommendation! We are thrilled to hear that you have had a positive experience with our team and enjoy living with us at Heritage Lake. Please don't hesitate to reach out in the future if you ever need anything, we are always here to help! We look forward to continue welcoming you home here!

Terrible all around

July 10, 2019 - Review from Apartments.com

Terrible staff in the front office and the air conditioning barely works. Things are constantly tearing up. Nicer apartments for cheaper are easy to come by

Property Manager Responded

July 11, 2019

Hello Anonymous! We appreciate you taking the time to share your concerns. We always welcome constructive feedback that will help us better serve our communities. We would like to personally apologize for the unfortunate issues that you?ve experienced. We value your residency at Heritage Lake and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly.

Property Manager Responded

July 11, 2019

Hi, We are so sorry to hear that you are not satisfied with your apartment home here at Heritage Lake. We'd love the opportunity to discuss these issues further with you and turn your experience around. If you would, please contact us at 865-966-9997 or heritagelake_mgr@cfres.com at your earliest convenience so that we can better assist you. Thank you and we hope you have a great rest of your day!

Heritage Lake is

May 29, 2018 - Review from Apartments.com

Over the years I have had to relocate for my career and have apartment hopped each time. Heritage Lake was like a home away from home. The staff are kind, friendly and always open to help. The environment of Heritage is welcoming and clean. The updated pool and view are top notch too. Can't recommend anything better!

Property Manager Responded

May 30, 2018

We are pleased to hear that you are happy with your home and enjoying the great amenities that Heritage Lake has to offer! Our professional management team at Heritage Lake thanks you for the great feedback. Let us know if there's anything else we can do to improve your living experience.

Love Living Here!

May 29, 2018 - Review from Apartments.com

I'm so glad that I was able to find this apartment complex when I moved back to Knoxville. It was one of several I had visited and was starting to get discouraged on finding a new home. The property manager and leasing agents were so friendly and helpful. Along with the amenities and floor plan of this complex really solidified my decision to live here. The staff members continue to be very pleasant whenever I pick up packages or see them on my way to the pool. Any maintenance request that I ...

have has been taken care of within 24-48 hours depending on the urgency. The location is great near some great shopping and restaurants. I also love that it is right off of the interstate so anytime I carpool or use Ubers the directions and pick-up location is easy to explain. The decor and set-up of the apartments are so cute and modern! I have loved being able to decorate my apartment because the cabinets, appliances, & flooring complement so well together. This has definitely been my favorite apartment that I have lived in so far and has been great for hosting guests. The pool and lounge area have also been clutch during the spring and summer months! The resident events that are hosted by the leasing office have been really fun and not awkward like the ones that I have been to in previous complexes. I have actually met several neighbors through those events, which also makes me feel safer living here by myself. I would definitely recommend this apartment complex to others.

Property Manager Responded

May 30, 2018

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Lake! We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

Decent Rent, Horribly Built

May 27, 2018 - Review from Apartments.com

If you want to constantly hear every footstep of your neighbor and their dogs, then yes...this is the place for you. Otherwise, I wouldn't advise. The walls are so thin, and if you have anyone live above you, good luck. You will hear their every.single.move. Not normally greeted upon entering the main office, but staff is nice when you get someone. They often close the office early without notifying residents. Not cool when you're getting off and trying to pick up a package before normal closing ...

hours. Packages are often not logged, so you are sifting through a stack of boxes in the main lobby area. Trash area is often disgusting with trash overflowing the compact area, to the point you can't even throw trash away. Just place it with the other bags outside of the trash area. If you get home late at night, you can hang up parking near your actual apartment. Keep researching the area, definitely better options available.

Property Manager Responded

May 30, 2018

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to discuss this with you. Please reach out to us at (865) 966-9997 at your earliest convenience to discuss how we can turn your experience into a positive one.

HATE THIS APARTMENT

April 6, 2018 - Review from Apartments.com

Living here is awful. Our kitchen cabinets are falling apart and we can hear everything through the walls. Some of our doors inside our apartment don't latch close. This is just the inside maintenance issue. If you are expecting to pick up packages or talk to someone in the leasing office, good luck! They have posted hours but rarely have people in there when they are supposed to be open so I have often had to leave important packages there for day. The complex is overpriced for what they offer ...

and they charge 10% late charge on rent even though they send out notices that rent is due on the 6th. They apply that fee at their own will. Heritage Lake is also unkempt and the trash is often overflowing. People are always illegally parking due to a lack of adequate parking spaces. It looks disorganized and far from the luxury apartment community they are going for. WHAT A WASTE OF MONEY!

Property Manager Responded

April 12, 2018

We are disappointed to learn of your experience here at Heritage Lake, but will take this opportunity to improve. Here at Heritage Lake, we strive for excellence, and are disappointed to hear that you received anything less. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (865) 966-9997 so we can work towards a resolution. We look forward to hearing from you.

Horrible Place to Live & Exit Charges are Outrageous!

November 4, 2017 - Review from Apartments.com

Terrible construction on these apts means you can hear EVERY footstep of your neighbor and their pets. Nothing can be done to fix the problem and you don’t know until you move in. When you leave, get ready, they charge you for everything even if you have your carpets professionally cleaned. They refused to give me an exit walk thru so they could trump up the list of expenses. Funny thing was they renovated the entire apt so all the stuff I supposedly didn’t clean well, was ripped out and ...

replaced. I just paid for the renovation. There’s not enough parking and they’ll tow your car! They are awful!!

Property Manager Responded

November 7, 2017

We would like to apologize for any unfortunate issues that you have experienced. We valued your residency at Heritage Lake and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (865) 966-9997 to discuss what we can do to help.

Nearby Schools

Bearden High School

Knox County School District

8352 Kingston Pike

Public School - Grades 9-12 (1963 Students)

In Attendance Zone8 minute drive / 3.9 miles away

Northshore Elementary School

Knox County School District

1889 Thunderhead Road

Public School - Grades PK-5 (1099 Students)

In Attendance Zone3 minute drive / 1.2 miles away

West Valley Middle School

Knox County School District

9118 George Williams Road

Public School - Grades 6-8 (1125 Students)

In Attendance Zone5 minute drive / 1.9 miles away

School data provided by GreatSchools.

Points of Interest

Time and distance from Heritage Lake Apartments.

Arts Museums and Landmarks

Sunsphere

810 Clinch Avenue

25 minute drive / 11.75 miles away

Big Box and Retail

Target

1900 Town Center Blvd

3 minute drive / 1.25 miles away

Publix

2010 Town Center Blvd

4 minute drive / 1.47 miles away

Costco

10709-10713 Kingston Pike

6 minute drive / 2.95 miles away

Groceries

Publix

2010 Town Center Blvd

4 minute drive / 1.47 miles away

Kroger

9225 Kingston Pike

6 minute drive / 3.08 miles away

Aldi

11238 Kingston Pike

6 minute drive / 3.22 miles away

Hospitals

Parkwest Medical Center

9352 Park West Blvd

7 minute drive / 3.3 miles away

University Of Tennessee Medical Center

1924 Alcoa Highway

20 minute drive / 9.79 miles away

Fort Loudoun Medical Center

550 Fort Loudon Medical Center Dr

21 minute drive / 10.06 miles away

Parks and Recreation

Lakeshore Park

6410 S. Northshore Drive

14 minute drive / 6.72 miles away

Heritage Lake Apartments has 1 park within 6.7 miles, including Lakeshore Park.

Heritage Lake Apartments has 5 shopping centers within 2.5 miles.

Rental Price Ranges in the Area

Bedroom	Average Rent	Cheapest Rent	Highest Rent
Knoxville Studio Apartments	$1,304	$850	$2,100
Knoxville 1 Bedroom Apartments	$1,535	$800	$4,100
Knoxville 2 Bedroom Apartments	$1,723	$749	$5,079
Knoxville 3 Bedroom Apartments	$2,021	$699	$4,636
Knoxville 4 Bedroom Apartments	$1,636	$720	$3,516
Knoxville 5 Bedroom Apartments	$1,360	$799	$2,663