Disruption in amenities and terrible communication
June 11, 2026 - Review from Apartments.com
I will update this review if/when they decide to give renters some kind of concession for the major disruption it the amenities we pay for. I moved here specifically to be in a building that has a pool for the few MN months we get to enjoy a pool. I’m sure they will counteract this with every excuse in the book as to why the “necessary repairs” are still not complete in mid-June but the reality is they knew about the damage last fall, did absolutely nothing to contract a repair company until ...
residents started asking/complaining about why the pool wasn’t open after Memorial Day weekend, and have continued to keep communication vague, inconsistent and minimal. Several residents have directly reached out, gotten ambiguous information, tons of excuses and zero accountability. What was one week, has turned into two weeks and now three weeks and now they don’t know if the pool will even be open this summer. Nobody is complaining about the fact that a pool needs repairs for wear and tear. What has happened is a complete disregard and lack of respect to residents to provide clear, honest communication OR any concession on the exorbitant amount we pay for the cost of these amenities. There was a turnover of nearly all office staff about a year ago and ever since then, the property has been managed horribly. Rent continues to increase and the quality of living here continues to decrease. I’ve been a loyal resident, paying on time for 5 years here and I’m so disappointed and disgusted by the handling of this situation and the complete disregard of the management company. You can absolutely find somewhere better to live in this area and I would encourage you to do so.
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Property Manager Responded
June 15, 2026
Hi, Caroline. We are sorry to hear that we didn't meet your expectation. We would appreciate the opportunity to improve. Please get in touch with us at (952) 800-7058.
Max of 2. Additional one-time fee of $200 for a second pet.