Lucas Place Lofts Apartments

in to let the new management, Madison Park Financial, know about all the flooding and damage from the first flood and even submitted all the videos and photos I had to them. Including a video of the maintenance man saying this happened all the time in the building. I followed up multiple times with the Madison Park people after, even let them know I was concerned about mold and a mold smell, and they never sent anyone or even came to look at the damage themselves. A couple months go by with no incident and I just continue to try to disinfect the areas to work out the smell. Then I come home to a completely flooded unit. All 1,000+ sqft are soaked along. But since the water came from the ceiling it also flooded the entire kitchen and counters ruining food as well, filled multiple storage bins with water, ruining their contents, destroyed my entertainment center and soaked my couch, killed several plants and so on. They blamed it on the upstairs neighbor saying she overflowed the bathtub. When they finally got someone in to assess the damage I was given 1 1/2 business days to find a new place to live because the damage was bad enough that they would have to immediately tear out the kitchen and demo the whole unit. They also told me I would be given exactly $0 reimbursements or moving assistance. Only after making a big fuss and threatening to contact housing authorities did they finally agree to reimburse my rent, deposit and pay for movers.

smell whatever that might be is as it seeps into your apartment next door. If you are on the top floor and it's raining/thunder-storming be prepared to wake up at night. The rain hits the roof very hard for some reason and wakes me up almost every single time. Parking is expensive for an outdoor lot, but I guess that just comes with living downtown. The appliances are nice looking, but honestly don't work that well (one of the things we have had to have fixed). Although there have been negative things about living here, it's a nice building and the staff is great. Lindsay in the front office is extremely accommodating and on top of anything you send her way. I would say living here was nice, but I am happy to be moving on to other options.

complaints. It's truly a great place to live and the lofts are gorgeous.