Great potential but Metro 417 has gone downhill
April 27, 2024 - Review from Apartments.com
I am a current resident of Metro 417. I have lived here since 2020. I love living in downtown and wish I didn’t have to give Metro such a low grade. Brookfield, who owns the building, has totally mismanaged it. They have taken away 24-hour concierge, failed to address major issues like elevator replacement (there is usually only 1 working elevator), removed plants from the whole building, removed the coffee service in the lobby, recently fired longtime cleaning and concierge staff, and made the ...
building less welcoming, safe, and hospitable for residents. My husband had his bike stolen and was not notified by management that there had been a break-in in the bike room, people who don’t live in the building have gotten into the building and displayed concerning behaviors and showed sign of drug use, and recently someone living on the street died in the driveway for one of the parking garages. I understand that living downtown has its own risks but Brookfield has made the situation worse because of its lack of clear communication and failure to address the concerns of tenants. Additionally Brookfield has not taken proper care of this historic building by drilling into the marble in the lobby and using aggressive cleaners on the marble floors. I had a friend interested in moving into the building but I told her not to because of these issues. I am very sad about these changes at Metro and hope that Brookfield will do something to resolve them. If you are considering moving into Metro 417, I would recommend you look elsewhere.
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