Awful..
August 4, 2021 - Review from Apartments.com
We have lived here a few months and it has went down hill so quickly.. everything is falling apart, the pools are just now getting chairs after months and they are cheap. The nice seating with the sofas and chairs are blocked off with caution tape, real luxurious. Office managers smoke at the pool, so disgusting. Trash is everywhere! Trash valet rarely comes and when they do they throw trash everywhere! Dog park is disgusting and dangerous! Falling apart and rusty, fire ants everywhere! ...
Children’s park is also shameful. Volleyball court has no net, tennis courts not taken care of. Main pool is chipping. The fences are always being kicked in doesn't feel safe. Buildings have leaking and mold, my building had water leaking into the fire system causing it to short and set off. Serious safety hazard. My unit has been falling apart since day one, first night my toilet burst and was spilling water out the back, dishwasher didn’t work properly, kitchen sink was leaking. Carpet coming up around the edges. Paint on all the doors is completely bubbled. All corners are chipping, chunks of dry wall just fall off from opening and closing the sliding door. Mold in the kitchen and was told oh yeah the building has a leak. And leaking in our bedroom closet, huge bubble and paint is just falling off the ceiling. Closet doors barley open and close, A/C smells like mold all the time. And let’s not forget about the roaches!! THE HUGE HUGE ROACHES. They offer pest control but what good is it when it does NOTHING. I watched them spray and it was the most sad service I’d ever seen. We are clean people, even more clean living here because bugs gross me out, but nothing seems to matter, they are just everywhere. Everything is done so half effort here and it shows. Complaints aren’t taken seriously, they just say okay, we will have a look and nothing happens ever. I cannot wait to leave this place. We will be running as fast as we can.
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Property Manager Responded
October 22, 2021
Thanks for taking a moment to review Northgreen at Carrollwood, Erika. We're very sorry that your apartment and our community have not met your expectations, as we want our residents to have an excellent living experience here from the very start. Due to the number and severity of your concerns, we feel direct communication is the best way to move forward. Please stop by the office or give us a call so we can address your concerns and work on resolving them. Thank you.
Surface lot available. Covered reserved parking is available for an additional cost. Please contact leasing office for complete details.