Resident and property management
January 3, 2026 - Review from Apartments.com
Hi, I have stayed in these apartments almost a year’ upon staying here I have been towed constantly and several other tenants with the same issue and when speaking to management about it they try to justify the Towers behavior by saying you are not following the rules, it has been a high turn over rate of managers and management for several months, However I spoke with Alisha in the office about the behavior of the tow trucks and she justified their action , clearly stating that it’s not our ...
problem what they do to the residents ( poor management) I would think if you are in management you would care about your residents and show concern! No passion no care, no empathy, lack of knowledge when it comes to the residents several of tenants has been complaining about the behavior of the property; and management I will not be furthering my stay here or remain a future tenant! Every tenant out here is dealing with the consequences of the property and management Show some compassion for your residents and get management that actually care
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Property Manager Responded
January 13, 2026
We take feedback seriously; however, several statements in this review require clarification.
Parking regulations are clearly outlined in the lease agreement and posted throughout the property. These rules are enforced consistently by a third-party towing company to ensure fairness and availability of parking for all residents. Tow actions occur only when vehicles are not in compliance. Responsibility for adhering to these rules rests with the resident.
While management turnover has occurred, enforcement of community policies has remained consistent. It is inaccurate to suggest that management is indifferent to residents or lacks concern. However, management cannot override lease terms or towing enforcement once a violation has occurred.
We understand that towing is frustrating, but repeated violations after warnings and clear communication cannot be attributed to poor management. Our role is to uphold community standards for all residents, not make exceptions that create further ...
issues or inequities.
We regret that you feel dissatisfied with your experience and respect your decision not to renew. That said, we stand by our policies and the actions taken to enforce them. Residents who follow the community rules do not experience these issues.
We encourage all current and future residents to review the parking guidelines carefully and reach out to the office proactively with questions to avoid further inconvenience.
Max of 2.