This place has hit a new low
January 22, 2018 - Review from Apartments.com
This used to be a really nice property, there used to be a top-notch maintenance team, and once upon a time even friendly office staff. Sadly this is no longer the case, the new maintenance team can care less, the supervisor is unfriendly and unhelpful, work orders are slow to be completed and the general service is poor. The office staff has gotten worse every year, and the care of the property with it. The Gym is outdated, having been here many years, I can tell you that no equipment has been ...
changed, the place is in poor condition. The space in the Gym can be used in a much more efficient manner. Privacy is not respected by the new staff and paying a very high rent you are made to feel like they are doing you a favor by allowing you to leave here. There is also gang activity in the complex, since some of the law enforcement that used to live here has moved out, and thugs have moved in. The new security company is also useless when it comes to this. There are characters roaming around the neighborhood that look like extras in a Friday movie. Sadly this once safe and well taken care of property has fallen into the wrong hands. I moved out this December after many years living here and fell very sad for those staying behind in this overpriced and outdated community.
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Property Manager Responded
February 23, 2018
Hello, We're so sorry to hear that you have left Pembroke Cove after many years of being a resident. There are many issues in your comments and I want to respect your experiences. As this is an anonymous post, please call me directly at 215-887-8400 so that I can walk through everything with you. Thank you. ~ Nikkie Berlin, Regional Manager
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