Regency Metairie Apartments

the price!

visitor spaces. It's shameful.

it to your apartment at a decent time.Residents keep the gate open with a brick all day.The property Manager don’t care because the apartments are going down and they are really nice in the inside The gates are down all around the apartments so anyone can walk on the property.If you have a newborn please don’t move here because the walls are thin and you hear everything.Residents don’t pick up behind they dog. Grass fill with dog Poop the residents are trifflin.This just half of the problems

truly late on rent before irresponsibly threatening to add on late fees to one’s account due to a supposedly “non-payment of rent.” Thankfully, I still have the receipt to my money order. I will be addressing this inconvenience of an issue with leasing staff during business hours.

the reason given from Ms. Shirley (manager) is so that delivery and guests have access. I think having a entry door is enough but why would that make sense. Parking is an issue. The 1 bedroom apartment only have 1 parking space and not all 2 bedroom have 2 spaces. Per the Jefferson Parish Municipal Code, any 1 bedroom dwelling must have at least 1.5 parking spaces. By law, .5 or 1/2 rounds UP, according to the municipal code. Also, there are not any designated handicapped parking spaces which is a violation of the American Disabilities Act (ADA). The first floor of each building is not handicap friendly since ramps are absent from the sidewalk to the higher slab level. Mold and mildew may become an issue since the bathroom vents are ALL inoperable. The reason given by Ms. Shirley (manager) is b/c there is not any access from the installed vent to the outside, including the 3rd floor apartments. This is also a violation of building code AND health code that can be found on the municipal code website (municode.com). The last major issue with the management company of this property (Sterling and Reed) is that any security deposit or pet deposit will take longer than the Louisiana Revised Statute says it should. According to (statute), the lessor must provide the full refund of any deposit or an itemized receipt of damages and as to why the deposit was kept. After setting up appointments with Ms. Shirley 3 separate times within a 60 days, we finally received our money back on the 62nd day. All of these issues were brought up to the management with respect, and diplomacy. Ms. Shirley is nice but dismissive in all of these issues. I would hate for anyone to have trouble with any of these issues and hope that this manager and management company sees this review and realizes how important it is to step up and fix these issues.