This apartment complex will not respond to your calls or maintenance requests. Air conditioning broke and I have been without air conditioning for two days with temperatures inside my apartment reaching more than 90 degrees. When calling the emergency maintenance hotline they state being left without A/C is a maintenance emergency, and I would agree it is being in Texas. I have called the emergency maintenance hotline multiple times and left multiple voicemails without response. I have submitted
...formal work orders through the resident portal without response. I have called and left voicemails with the leasing staff without response. I also went up to the leasing office to talk to someone during their posted business hours and the office is marked as closed. When I arrived at the office at 4:15 PM the office was marked closed despite them stating they are open until 5 PM. You can clearly see staff inside the leasing office and the golf cart is outside but doors are locked and the "closed will return at 8:30 AM" sign is up.
I am now having to pay to stay at a hotel because my apartment is uninhabitable and I cannot get in contact with anyone who works here. If you like to pay rent and utilities for an apartment that you cannot live in then rent at Lure Apartments. Otherwise I would take your business elsewhere.
Max of 2.