Riverbend Apartments - Offboarding

the place. The hot water does not last long. Smells like marijuana and cigarettes in every hall. They do not handle maintenance requests in a timely manner, if at all. I was once told they are only handling priority work orders when I mentioned a mice in the hallways. The office manager is never there, nor responds to email/call/text inquires. BEWARE!

condemnable and the staff do not seem to take notice. The partially painted walls, lack of trim throughout, the ongoing, yet non-progessing, construction, dirty stairs/lobby and flickering/missing lights throughout definitely add to the condemnable aesthetic. There’s also an overbearing smell of cigarette smoke as you walk the hallways. The parking lots are constantly littered with trash and there are potholes deep enough to swim in. The tagged up dumpsters are being emptied periodically but there has been illegally dumped items (mattresses, tables, etc.) next to them since I toured weeks ago. The gates are broken and there are constantly wanderers roaming the parking lot going through trash and looking through vehicle windows, yet you are required to have a parking pass to park in the unsecured area. I’ve been told that there are no on-site staff, so do not think you can visit the office near the entrance of the building. Also, communication between staff is non-existent. I have one rep reaching out about maintenance that was already completed, while others are scheduling jobs that no one shows up for so beware that your maintenance request might fall through the cracks unless you send follow up emails and texts. Your call will likely be routed to voicemail and gone unanswered. Verdict: A lot of people say this but read reviews and be mindful before applying.