Overpriced, not well maintained, and the staff is just unprofessional
January 18, 2019 - Review from Apartments.com
When my son and I moved in 6 years ago, my apartment was run down and obviously had been vacant for awhile, but we needed a new home. The only reason we've stayed was for the neighborhood school.
I complained about the oven door that wouldn't close all the way, the dishwasher that didn't work, and mildew stains on the bathroom linoleum, among other things. The Shadow Hills Team didn't fixed only the little things, then they tried to evict me.
The assistant manager who did that was fired, ...
but after that it was a game of passing the buck and empty promises. Only now, after six years, have these things been fixed, and again it was a nightmare. If you're considering renting at Shadow Hills, don't.
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Property Manager Responded
January 22, 2019
Thank you for taking the time to provide us with your feedback. We are sorry to see that your experience here has not been a positive one. We apologize for the delay in response to your needs, as we never want our residents to feel ignored in any way. We wish to speak with you directly in our office or over the phone at (888) 695-0661 in hopes of gathering further information. Thank you. - The Team at Shadow Hills
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