Spring Mountain Apartments

when children are around. Children are not supervised either. Parking lot is a huge tire shredder. Poorly managed. Health concern. Should be shut down 100%

provide.

drunkenly come home at night, screaming, fighting, revving their engines, and one time crying in the parking lot. Don't be fooled by the pictures on the website of a green, well-manicured facility. What finally broke the camel's back was the move out procedure. According to the lease, tenants are to pay for professional carpet cleaning before they move out. We left the apartment in much better condition then we left it, diligently going through the move out checklist and spending the majority of move-out week making sure everything was in order. The maintenance guy even came over to do a walk through and didn't mention anything additional we needed to do. Nevertheless, there was a $75 "CLEANING" charge on the final accounting with no specifics involved. The freaking line next to cleaning was even blank. According to Oregon law: (12) In order to claim all or part of any prepaid rent or security deposit, within 31 days after the tenancy terminates and the tenant delivers possession the landlord shall give to the tenant a written accounting that states specifically the basis or bases of the claim. The landlord shall give a separate accounting for security deposits and for prepaid rent. There were no specifics involved to what was actually charged. It was only to our imagination that we randomly add up things on the base charge list, of which we used as a guide to ready the apartment. We called and e-mailed the apartment manager, Sheena, to simply inquire about this charge but of course never heard back. The manager never picks up the phone, calls back, or return e-mails. I think this is partly due to the fact that we are now out of state and can't follow up with a face-to-face conversion. Despite the poor management and rowdy neighbors, unfounded move-out charges are a rip-off and completely unacceptable, ESPECIALLY if management will avoid your calls/e-mails. Try another apartment complex off Wallace for a better experience.