Station at Five Points (Student Housing) Apartments

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Our team works hard to provide a welcoming and comfortable community, and it's always rewarding to know our efforts are appreciated. If there's ever anything you need, we're here to help!

Hello, I apologize for the issues you may have experienced. The gate was repaired many times, but then unfortunately hit by multiple residents after repairs. We upped our security and towing in the garage due to the gate being open. As for not being able to reach us, our standard is to answer all phone calls during office hours and to also respond to all emails prior to the end of the day, so we are a little confused by this statement. Our inspections were completed on the last day of the lease for all residents, which was July 23rd. Thank you!

Thank you for sharing your positive experience with us! It makes us so happy when we hear good things from our customers and it encourages us to keep striving hard to create positive experiences for our residents and guests. Please let us know if you ever have any ideas for improvement - your feedback helps us grow. We look forward to having you stick around as a resident (and tell your friends to come live with us too!) Thanks! - Your Station Management Team, station5points@peakcampus.com

Thank you for sharing your positive experience with us! It makes us so happy when we hear good things from our customers and it encourages us to keep striving hard to create positive experiences for our residents and guests. Please let us know if you ever have any ideas for improvement - your feedback helps us grow. We look forward to having you stick around as a resident (and tell your friends to come live with us too!) Thanks! - Your Station Staff, stationfivepoints@peakcampus.com

Hello, thanks for taking the time to write this review. We are so sorry that your experience at Station at Five Points has not been a positive one and want to work with you to address your concerns. Our parking garage are run by our vendor, who tow to ensure that there is enough parking for our residents as well as authorized guests. If someone does not have accurate parking identification, they run the risk of being towed. That being said, we do work overtime to ensure that our residents have the correct information about towing and parking, and that all residents understand our rules and regulations in regards to our parking garage. As for any complaints about any on our staff, I strongly urge you reach out to me, personally, so I can quickly address your issues with our Property Manager. I feel comfortable speaking for our entire management staff when I say we would never want any of our residents to feel uncomfortable, especially in their own home. If you are willing to meet with ...

Hi Kamira, I hate to hear that this has been your experience at Station at Five Points. I reached out to you to get more detail on your experience, so that we can make improvements moving forward. We do have pest control that is available on a weekly basis, and all common areas are treated on a quarterly basis. As of this week, we are implementing valet trash that should alleviate trash buildup in the compactor spaces. While we do run contests for feedback, we never require a certain score of review. Therefore any feedback is rewarded. We love hearing positive feedback, but we also want to address any areas that we have fallen short. I hope that we are able to connect in the near future.

Good afternoon. We have restructured both our management and maintenance team, to ensure more clear, consistent, communication. Though we understand these changes have been frustrating, we are confident that we have built the best team possible to better service our community and residents. The cleanliness and upkeep of Station is our priority and our utmost concern. We would love to have schedule a time to speak with you about your concerns and make sure they are addressed immediately and efficiently. My e-mail is ccroft@peakcampus.com, and I'm available to speak with you at your earliest convenience to create an action plan. Thank you so much for your review, and we hope to hear from you soon.

Hello! Thank you for sharing your positive experience with us! It makes us so happy when we hear good things from our customers and it encourages us to keep striving hard to create positive experiences for our residents and guests. Please let us know if you ever have any ideas for improvement - your feedback helps us grow. We look forward to having you stick around as a resident (and tell your friends to come live with us too!) Thanks! - Your Station Staff, stationfivepoints@peakcampus.com

Thanks for your suggestions! We appreciate the recommendations and will discuss in our next team meeting. Feel free to stop by the office anytime or reach out via email/phone - and if there is anything I can do for you, let us know! Thanks! -Management

We are disappointed to hear that you did not have a more positive experience with us at Station at Five Points. Please feel free to contact our Property Manager via email at rduncan@peakcampus.com so that we can make sure we are doing all we can to make living at Stations a positive experience.

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (803) 820-0376 at your earliest convenience.