The practices of this place are deplorable and the units themselves are worth nowhere near what they are charging, as you find out after you move in. Please consider other complexes in the area before this. Things are shiny and people friendly and accommodating until you sign the lease, and then everything goes downhill quickly.
Over a week before moving out, my garbage disposal broke, as it had several times before (the dishwasher had also broken and took 3 calls for maintenance and 3 weeks
...to get fixed, and the AC, and the heat. You'll find quickly that everything you can't see is of the cheapest quality available. Your energy bills are sky high because doors and windows don't shut completely and there is no insulation in the walls. You can her every word (and other noises) your neighbors make because the walls are paper thin...). Anyway, I called for service and was completely ignored. I called again a few days later with the same result. This was basically par for the course for my stay there and I should have expected it, but now my sink was filling with week-old nastiness, as was the dishwasher from the backup in the pipes. So I couldn't wash dishes either in the sink or the dishwasher, or use the sink and had to live in filth for my last week at lovely Carmel Bear Creek. They pretended they were getting around to it, but were obviously just running out the clock on my lease and had no intention to fix it.
Then a few weeks after I moved out, the really fun part began. I got a move-out checklist that included a 396 DOLLAR CHARGE FOR THE DISHWASHER! I thought it must be some kind of cruel joke. I contacted the ladies at the front desk. They informed me that they don't handle concerns of people who had already moved out. How convenient! So i contacted the property management company. After a few more emails, they informed me that the charges were because the "handle for the dishwasher had to be replaced". THE HANDLE! For one thing, the handle was in perfect working order when I vacated. For another thing, a 396 DOLLAR HANDLE? Really? So they made me live in filth, tried to steal my money, and now were insulting my intelligence.
I've now filed a claim at JeffCo courts.
Please save yourself the money and headache. This place looks nice on the initial tour, and it's completely miserable after that. Don't do it.
Property Manager Responded