For your safety and sanity, stay away
January 21, 2025 - Review from Apartments.com
This place gets worse with time, as issues keep piling up.
What issues are there?
-Doesn’t give assigned parking space as promised 6 months after move in, while being charged a monthly parking fee.
-Constant strong smells in elevator of perfume, odors and other smells
-Hot water goes out all the time
-Recycling chute has been locked the whole tenancy, no idea if it will ever be fixed
-Elevator key barely works. You have to jiggle the key and press the button like 10 times for it to work. ...
Elevator has gone down for repairs numerous times and is probably not in service as we speak
-Was harassed and threatened in the lobby by a mentally ill person before who likely didn’t even live at the property. No security was at the front desk. This was before the shooting happened. Now that someone has died from the building they have increased security.
-Almost stepped in human poop by the P1 elevators. Was not cleaned up even after a week. There was also a used condom down there once before. Terrible first impression if you’re bringing guests over to your apartment.
-There was a shooting while we lived here, and two months later when we put in our notice, apartment management added an additional move out charge which we tried to dispute stating our notice was a week late. However, we weren’t able to move in on the 1st, we moved in on the 7th because they had to make repairs before we could move in. We disputed and they sent us to collections.
Tried to give this place a chance, and after many many months, was sorry that I did. It is definitely overpriced compared with what you’re getting. Terrible management too.
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Property Manager Responded
January 22, 2025
Thank you for taking the time to reach out and share your experiences. We genuinely regret to learn about the distressing situations you've faced while in our community. I am eager to connect with you directly to better address the concerns you've raised. I look forward to connecting with you, as this will allow us to fully understand your issues and address any discrepancies related to your move-out statement. Your feedback is incredibly important to us, and we are committed to resolving any concerns promptly. I look forward to further assisting you, please email us directly at thedylan@essex.com or 323-342-5518. - Carolina C. Community Relations Manager
Pets must be spayed/neutered.