DONT MOVE HERE
November 26, 2025 - Review from Apartments.com
Before moving here, I strongly encourage you to consider the following issues I experienced during my time as a resident:
Despite multiple reports, management repeatedly ignored serious concerns, including:
• Severe cockroach infestation throughout the apartment, with insects even getting into my unborn baby’s diapers.?• Major safety concerns, including individuals next door frequently engaging in drug-related behavior.?• No mailbox key provided after 8 months of residency.?• Vehicle issues, ...
including my car being hit by other tenants, causing paint damage, and two separate vehicles being towed.?• Paid parking spot not honored, as another tenant intimidated me out of the space while management did nothing.?• Poor insulation, allowing bees to enter the apartment.?• Multiple electrical problems, including outlets that do not work.?• Malfunctioning stove that arcs and repeatedly shuts off.?• AC unit that smokes and frequently fails.?• Cold water in the bathroom that does not function.?• Security issues, including a front door code that was extremely easy to guess and wasn’t changed until 7 months after I asked.?• Back door that does not lock properly.
Every issue was reported to management, yet there was no meaningful action or follow-through. I was often told maintenance would be sent, but no one ever came.
Additionally, once I notified management that I would be moving, they falsely reported to my new apartment complex that I never informed them of my move-out, even though I clearly did. They also attempted to fill out part of the required paperwork as if they were me, claiming my reason for leaving was “not happy with management” — which was untrue. My actual reason was the unsafe and unlivable conditions.
When I tried calling to ask why they would lie and say I didn’t give notice, my calls were ignored.
Based on my experience, I cannot recommend living here under any circumstances.
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Property Manager Responded
December 2, 2025
We're sorry to hear this has been your experience. The well-being of our residents is a top priority for us, and we’d love to discuss this further so we can make sure you’re taken care of. Please stop by our office or give us a call at (972) 497-8339.
Max of 2. | Restrictions: None.