ibex at Uptown Apartments

and the rates aren’t that bad. But I do fear that if it doesn’t get the TLC that the building needs. You are going to be an unhappy resident. I hope this helps and I pray you have a better experience. Good luck.

started our lease immediately. So we complied and did everything we needed to do to get our papers, insurance, payments, etc in. I had to CONSTANTLY monitor and call to make sure they would do their end, even though they were the ones who insisted the process must be complete that day. Communication only got worse: our apartment was not clean at move-in. During the final walkthrough with the manager, we requested things like the window ledges be cleaned because there were bugs, hair, dust, etc where we could not clean them ourselves. Despite office visits, several emails, and phone calls, this has not been handled in 9 months. Our communication goes completely ignored. Do you love paying for Prime or express shipping only to take a week to get your packages? Then this is the place for you! The concierge tells you not to request your packages from the counter unless you get an email about your package being delivered from Eon. Many times, I never get an email, although Amazon will confirm delivery with a picture of the package in the package room. Then once I request my packages, the employee will say “it hasn’t been delivered” without even checking the list or the room. OR, they don’t even bother to sit at the counter during normal office hours or during concierge hours. Further, I increasingly feel less safe in the parking deck and in the hallways of our building. The deck gates and elevators are broken. Non-residents wait in the deck for someone to open this door to come in. Neighbors are loud and inconsiderate- the hallways are so thick with smoke that there is literally a haze. Pros: the building is extremely close to Marta and to lots of grocery stores and restaurants. The finishes in the apartment are nice.

Maintenence guys are nice and ultra-responsive. They even put a new gated dog run in the back, with benches. Residents are friendly for the most part. Community is very dog-friendly.

have enjoyed my time here. It's not a bad value for the price, and it's a pretty good location with marta, tongue and groove, and gold room within walking distance.