New homes and seemingly new management team. While the homes are nice in the fact that no one lived in them before they were very rushed in being made (uneven paint, dents and dings on appliances, drywall, baseboards, etc). Those are things any tenant can live with. It's the fees, trash, and inability to get a hold of management that don't impress me. There is often trash all over the pool area, on the ground in the dumpster area (to the point where I swept out the trash on my own), and on
...people's porches before the trash valet time period. It's very difficult to get a hold of the management team on the phone. If you were to try any call and got their voicemail, don't bother walking over to the leasing office because you will end up finding a locked door (or at least based on my experience). Below is a breakdown of monthly fees you should expect on top of sewer, gas, water, electricity, and rent.
Trash Valet Income ($25) of which you can't opt out of.
Utility Administrative Fee ($4.15)
Pest Control Income ($5.00)
Community Amenity Fee ($5.00)
Surface Parking ($8.00/vehicle)
Garage Stall ($150/stall). The garage stall is narrow and I see passengers getting out before the driver parks. Since they are detached they get very warm and stuffy in the summer - and I imagine it will be ice cold in the winter.
Note: I have heard of some more drastic stories from other residents that I can't verify but do not surprise me: neighbors parents are the lease holder but only teenagers live in the unit and throw parties regularly; seniors with mobility issues being assigned units only accessible by curbs, etc.
TLDR: Even if your unit is fine the community is not being managed and rules are not being enforced. If you don't like it, have fun paying $4,266 to break your lease.
Update: Previous management asked that I remove my narrative but I am adding it back. The new management isn't any better and I wouldn't wish this place on anyone. If you ever need to call the office - good luck, straight to voicemail. The units are fine but there is no accountability to community rules and management is not very competent causing more fees to residents.
The only praise I can give is that the maintenance staff are very nice and timely.
TLDR: Keep looking for a better rental.
Property Manager Responded