administration has no empathy or care
December 18, 2024 - Review from Apartments.com
Dear, Community
Whomever is complaining or calling the front office concerned about our Black, well-fed, rescue cat (Feather), please know we have been contacted by the office and threatened with a notice of eviction if they see her outside, unaccompanied, again. We do not have the time nor the expertise to train her to be stricktly indoors. We have a 2-week-old baby, and like most of you, full-time jobs. While indoor/outdoor cats, on average, do not live as long as indoor cats, we believe ...
outdoor cats have a better quality of life. We admit that the lease, here at Creekside Apartment Homes, mentions all animals must be accompanied when outside (a small and easily missed snippet from an otherwise long document), but the way this has been handled, and the reaction from the front office is unnecessary and frustrating. We have no recourse but to find a new home for our companion, whom we love. I'm sure Creekside wouldn't mind kicking us out while taking seven months of the rent we would owe for the remainder of our lease. Or maybe they just want to charge the updated cost per month for this unit. These guys aren't your friends and will not help to alleviate any of your concerns unless it benefits Propery Brothers. I don't blame anyone for honest concern, and I doubt anything other than honesty here. This is more of a vent and rant than anything else. But it's also a warning to those who have genuine concerns. Thank you
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Property Manager Responded
December 23, 2024
We appreciate your feedback and understand your frustration. We apologize if our actions have caused any distress. Our policies are in place to ensure the safety and comfort of all residents. We understand that each situation is unique and we strive to handle each one with care and understanding. We encourage open communication and are always here to discuss any concerns you may have. Thank you for bringing this to our attention.
Max of 2. The non-refundable fee is $300 for 1 pet, and $500 for 2 pets.