Falcon Creek Apartments

department. Highly recommend living there.

couldn't go in. They did that to me too. I even put it in writing like they asked. I am at high-risk for COVID-19 and they assured me that they wouldn't go in, but they did. Be ready to take pictures of everything, on move-in day, before you put in a maintenance request, after they "fix" it, and when you move out. Get security cameras to prove that someone entered your apartment. Put everything in writing. It's sad that you need to build a case, but you do. But even if you have "proof", they'll still keep your deposit with unnecessary charges, like refreshing the apartment for the next tenant. Remember to live there, but don't because they'll charge you when you move out for just breathing in the apartment. They get away with a lot of the charges because they know they can! It's despicable. Also, if you own a dog, be prepared to pay for vet visits and avoid poo-mines. Technically, it's not the management's fault, but no one picks up after their pets, and no one picks up after them. They could hire someone to pick up poop/trash daily and it'll be a full-time job. Wait... they do have someone that does that, but still doesn't get it all. Maybe they need two people. I don't know.

regret living here, and I am still negotiating with staff about my final bill. Despite having the carpets and the entire apartment professionally cleaned, They have charged me $175.00 for a carpet clean. They have also charged me $77.50 for a crack in the frame of the microwave, which I am certain was there when I moved in (Take pictures of the appliances at move-in!). They have ignored my request to see the previous resident’s move-out inspection, as I would like to make sure this wasn’t overlooked at my move-in. Additionally, I’ve been charged $150.00 for one coat of paint, despite the fact that it would be covering basic wear and tear.

being marketed as a "gated community". We toured the apartments in November of 2019 when they told us that the community was gated. Since moving in January of 2020, the gates have never once worked. Come to find out from our neighbors who have lived here 3 years the gates have never worked. Therefore they are lying to prospective renters. We have asked about the gates multiple times with no response. The property management also does nothing for pest control...this is entirely up to the renter. These apartments are about 100 yards from a water source which makes pests rampant in the summer. Lastly, when we did the walk through during our move-in, multiple lights flicker for about 10 seconds when being turned on and about 6 outlets in the apartment have only one of two working plug ins. We mentioned this during the walk through and nothing has been done about it. I've just decided to live with these inconveniences rather than try to get maintenance to fix it as they are clearly overwhelmed. We would have moved out after our lease was up but just had a baby and didn't have the extra cash to move. On the positive side, the apartments have friendly tenants, noise is minimal, and the closet space is very abundant. The lawn and roadways are fairly clean and welled maintained.

offer pest control, the spiders run rampant and was told spiders couldn’t be treated for. My back patio sits useless. Can’t open the door for fear of bugs entering the apartment. Pet owners don’t clean up after their dogs and they let them run off leash. The promised new dog park has never happened. The only dog run is a gated area behind some garages and it floods. The security gates work part time or are not at all. The trash compactor is always full. Some lights in the parking lot have never been replaced since I moved in. They have so-called fiber optic internet which is either slow or not working. The only tv provider you can get is directv thru the apartments. There is no getting Verizon or Cox. The front office, from the leasing agents to the manager, have bad attitudes. They say they are there for you but they are not. For example, Several times I have complained to them about loud radios after 10pm during the week and they have done nothing. Also, they are extremely rude and will lie to you and refuse to put it in writing. And beware moving in, they have move out fees that they don’t tell you about till you sign your move out notice. I’m not going to renew my lease but am moving out. This complex was a great place two years ago but it has gone down hill fast

would cover. Ridiculous. I paid and settled into the new apartment. The internet constantly goes out. Maintenance took forever most of the time. You could see outside from under our front door for about 2 months before they came to fix it and the office lady actually told me to put a towel down to stop bugs from coming in. Not worth it. The gates barely ever worked and the WIFI was a complete joke. It always went out. Waiting for the new outrageous charges from recently moving out.

worst place for dealing with management.

paying for a place that you'll need to repair and maintain yourself and chew up all your wireless data, don't live here.