Hayden Place Apartments

had this happen on multiple times.). It gets pretty loud and it is not taken care of because the courtesy officer can't seem to figure out where the noise comes from. Dogs from multiple other apartments cane be heard barking all throughout the night for extremely long periods of time. Parking can get pretty bad, especially if you want to follow the rules and find parking for your visitors (and they do boot cars overnight.). Other residents don't clean up from their pets, so I just avoid walking in the grass at all costs. There's often trash throughout the property as well as trash outside of residents places which attracts pests (ex. mice, roaches). Any issues you report, they don't get individual attention, they just send a mass email to all residents which doesn't solve the problem (because everyone just quickly ignores or deletes the frequent emails.) I found it a bonus that they have monthly events such as taco night or holiday parties for their residents, but these are basically parties for their employees. The gym is not maintained and half the equipment has been broken for years. The pool looks really nice, but is usually too much of a party scene to actually enjoy. There were multiple break ins and car thefts while I lived here, as it not a really gated community, you can literally just walk in (half the time I was here the gate was broken and just left open for anyone to roam.)Wise Properties owns 1/2 of Chattanooga, so they honestly care less about customer service or you as a resident.

in security bars in my shower for me that I purchased. I am definitely happy and satisfied living here. I have no desire what so ever to move anywhere else.

as cigarette butts that were thrown on the ground from the residents that lived around us. While they sent out an email, they never followed through. Maintenance responded quite quickly however to any issues within the apartment, which was a plus. The bikes have not been updated or fixed in the gym and I have lived her for a year. When we contacted the courtesy officer about a very loud party happening above us at midnight, the courtesy officer said "well you have to deal with loud people if you people live above you." There was constantly a party at the pool and if you wanted to swim in it there were beer cans or spilled alcohol in the pool. When they scraped the patios and repainted the ceilings, they barely cleaned up the scrapings that fell. They really don't take care of the landscaping around the building and it constantly looks dirty

our deposit. Of course they charged is over $300 for maintenance of the apartment which is so stupid. I do not recommend living in any of the Wise properties because they are out to get you and a decent customer service is unheard of. They have the worst staffing ever!