Beware of this place, they create barriers
November 14, 2023 - Review from Apartments.com
Do not come live here at this property, they are unwilling to work with you when it comes to paying rent, they set up barriers and make you jump through hoops. We attempted to make the payment online, when you try to make it online, it says "you don't have permission to make online payments." I had made a partial payment last month on top of my rent, when I tried to make the payment using their PayNearMe, they declined the payment twice. I talked with the office person, she states the paper said ...
you need to make the full payment or it declines, I looked over the PayNearMe paper, it doesn't say that anywhere on that paper. I made a partial payment with last month rent, it should take into account when you make the payment. The paynearme charges you $3.99 to make the payment, those are barriers placed by the property, if you can't jump through those loops, they automatically take you to court even though you are attempting to make the payment. On another note, they will do random inspections to see if anyone is smoking in the property because neighbors complain about smoke. They're not taking into account if someone is cooking you accidently burn something, that creates smoke and sets the fire alarms off, the neighbors will complain about it as someone is smoking in the property. I get it, that it's a non-smoking property, but consider those outcomes. Maybe, stop creating barriers for people and actually work with them. You will also see random big cockroaches roaming the property when you walk to your car.
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Property Manager Responded
November 17, 2023
We apologize for the inconvenience we will make sure we contact the proper team members to resolve your issue.
Thank you.
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