Poor management & arrogant staffs
June 1, 2022 - Review from Apartments.com
Doesn’t rent this apartment. Rude , arrogant, unprofessional staffs & poor management , the staffs are not helpful. You will find roaches , bugs and can’t even flushed the toilets for use ,when you call or walk-in is even a waste of time because they won’t respond. They toll cars , same staffs refuse given one sticker for your car because the car is not on your name but you are living there (must the car be on your name? before moving in )I have never experienced this kind of bad treatment in ...
my life . We regret moving in my neighbors also complained same bad behavior from their rude staff . Don’t rent
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Property Manager Responded
June 3, 2022
Thank you for taking the time to share your feedback. While we appreciate the feedback, we regret to hear that you feel this way. We will be addressing the customer service matter with our team, however, we also want to clarify some community policies: Towing is enforced so that our resident’s vehicles have ample space to park and those residents have their vehicles in their names. It is correct that if the vehicle is not in a lease holder’s name that it can not be registered as a resident’s vehicle however, all other vehicles have the ability to register as visiting vehicles on the visitor parking website. Additionally, pest control is completed on a schedule, by request, and prior to move in. If there are pests that need to be remedied the request is fulfilled one day per week by the pest control contractor. Lastly, work orders are submitted and completed in the order they are received unless it is an emergency. The only other delay may be due to lack of parts availability through ...
the suppliers. If you have any additional questions or concerns, please don't hesitate to let us know. We're here to provide the best living experience possible.
Max of 2.