The Piazza Apartments

for more money. It does nothing to improve the renting experience. Moreover, most of the things included in the package comes baseline at other apartment. Such as the online portal & payment option, and a 24/7 maintained hotline. - my window AC unit was not working, so I submitted a work order and they hired a commercial HVAC worker come inspect the AC and repair it. He looked at the window unit for 30 seconds and then said "yeah I don't know what you want me to do.... I don't work on window units I do HVAC". I then had to wait a month (August) for them to replace my AC with a new one. - I had to ask multiple times for the laundry room code because they kept giving me the wrong code. This was frustrating because they are closed on the weekend and at night so I could not test the code while talking to them because I work during their open hours. - When I moved out I had to wait a month for them to mail me my deposit check. When I finally received it they mailed me the wrong persons check. The letter was addressed to me but the check inside was addressed to a different resident and for a different apartment unit number. - The apartment is infested with cockroaches…