Tiffany Hills Townhomes

you don’t have any maintenance requests. They will make it so difficult when you move out to deposit the check and will lie to you. So unprofessional.

permission from the owner of the place (never did) and their policy is wait three days before they go in themselves. Mechanism doesn’t work, and we need a new fridge. Takes 2 more days before we get a working fridge. In those first 6 days of moving in, we spent a good $30 on ice to save our food, and lost about $100 worth of food. No check or even apology to make up for something they didn’t check or even turn on beforehand. Be ready for silverfish and house centipedes everywhere! They only spray for spiders and ants. When we complained about the silverfish they said it was merely a “nuisance.” Well, when you’re killing about six of them in your bedroom a day, there’s probably 100x more hiding somewhere else. So we paid for at least $100 in bug guard and spraying ourselves. Office isn’t willing to work with you—we wanted to get a dog about 2 months before our lease was up. They still wanted the full deposit ($500 monthly). Asked if they can work with us since we were moving out anyways. Nada. Heartless. Claimed it needs to be the same for everybody. FYI making someone pay the $500 when they move in versus another person $500 for 2 months left does not equal the same. When we went through our final walkthrough before moving out--made us get new drip pans (when they weren’t cleaned when we moved in) otherwise it would have been $40 to have them replaced versus the $10 we spent. Tried to blame us for dents in the garage when it was very CLEARLY too high for small cars. They will make you pay for the majority of the maintenance required, or it isn’t fixed until a week later. (We had a toilet running—got it fixed and then we went out of town for two weeks. Wasn’t actually fixed and we had to pay $250 in water because they didn’t fix it the first time.) Don’t expect to get your full deposit back because they will clean the carpets & take it out of your deposit, regardless if they’re clean or dirty. We steam cleaned them ourselves, they took out over $100.