The Good and The Bad
August 21, 2026 - Review from Apartments.com
The good: (1) The location can’t be beat (2) I made some of my closest friends living in the building (3) The maintenance team is fantastic
The bad: (1) WiFi goes out frequently (2) The apartments were cheaply constructed so appliances and fixtures start to break after about a year. By the end of my 3 year residency, I had maintenance requests in almost weekly (3) During the last year, the upper parking garage door was broken and left open for months, resulting in at least one car theft (4) ...
management doesn’t communicate move in or move out expectations well - things that are normally “wear and tear” are charged upon move out. I spent $600 on a carpenter and cleaner to remediate the apartment when I moved out, but was charged another $1200 by management (5) the property management team varies in quality - most of the really horrible people are gone now, but there doesn’t seem to be a standard for how residents are treated (6) about twice a year, something starts smelling really weird in the apartments (I think maybe it’s when they change over from AC to heat, etc) (7) the water quality is terrible - regularly request your filters to be changed otherwise the water starts smelling weird, killing plants, and causing hair loss/acne
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Property Manager Responded
August 26, 2026
Thank you for sharing your experience. We value your feedback and are sorry to hear about the challenges you faced during your time with us. We strive to improve and address concerns like WiFi reliability, construction quality, and communication. Please reach out to us at 612-895-4270 or 270hennepinmgr@willowbridgepc.com to discuss your concerns further.
Sincerely,
The 270 Hennepin Management Team
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